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Content Support Coordinator

Ideastream Public Media, a Cleveland-based multiple media organization and home to Ohio’s largest NPR, PBS and classical radio stations, continues to expand its news and information, arts and entertainment, classical and education services to 22 counties in Northeast Ohio. As part of that expansion, Ideastream seeks an organized administrative professional to serve as Content Support Coordinator. We eagerly welcome individuals with diverse lived experiences and perspectives to enrich our work and bring fresh ideas into our organization.

Reporting to the Chief Content Officer (CCO), the Content Support Coordinator provides administrative support to the Content senior leadership team and CCO. This position will maintain various Content Department calendars, arrange meetings as requested, assist in agenda preparation, gather information, and provide meeting minutes as requested. In this role, you will communicate and respond to inquiries via phone and email from various stakeholders, partners, freelancers, and vendors, organize and maintain electronic and paper file systems, and process departmental invoices and mail.

Qualified candidates will be familiar with Microsoft Office Suite including Teams, and have strong verbal and written communication, decision making, and problem-solving skills. An Associate’s Degree in office administration, or a related field, and two years of administrative support experience, is preferred, though an equivalent of experience in related fields and education will be considered. A working knowledge of media content creation is also preferred. The starting salary for this position is $41,500 and is commensurate with experience. We offer a rich benefits program including medical coverage, a 403(b) plan with an employer match, hybrid work schedules, paid time off, a parking subsidy, a lunch delivery service subsidy, and much more.

Ideastream Public Media is an Equal Opportunity Employer. Diversity, Equity, Inclusion and Belonging (DEIB) is one of our core values, wherein we seek and incorporate the myriad diverse perspectives and lived experiences of our users, staff, board, and communities into all aspects of our work. While we don’t have all the answers to DEIB, we are making improvements through staff engagement, leadership training and recruitment efforts. We hope you join us on our journey and contribute to our efforts moving forward.

Ideastream Public Media

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