Air Canada est à la recherche d’un chef des Produits très motivé et soucieux du détail qui se joindra à l’équipe de la TI d’Air Canada. La personne idéale interagit avec les groupes commerciaux d’Air Canada pour évaluer les exigences opérationnelles de la TI et définir les priorités. Elle doit être axée sur les clients et avoir une passion pour l’industrie du voyage, en plus de posséder des connaissances approfondies en matière de création d’expériences novatrices de haut niveau. Elle doit également être à l’aise de travailler dans un milieu hautement dynamique au rythme rapide, qui favorise la collaboration et qui repose sur un modèle de prestation continue des produits.
Responsabilités
• Créer et gérer le programme et élaborer des feuilles de route conformes aux objectifs commerciaux et aux principaux indicateurs de rendement.
• Agir à titre d’agent de liaison TI clé pour tous les secteurs fonctionnels, notamment les unités d’entreprise, la TI et les fournisseurs externes pour les secteurs d’activités des opérations aériennes.
• Établir des relations fructueuses avec les entreprises et agir à titre de conseiller de confiance pour les questions liées aux TI.
• Diriger et encadrer une équipe de deux à quatre propriétaires des Produits pour créer des expériences numériques de pointe.
• Se montrer à l’aise à diriger en exerçant son influence afin d’obtenir des résultats dans une équipe à matrices multiples.
• Gérer les principales relations avec les intervenants commerciaux et collaborer avec les responsables des secteurs d’activité pour définir des expériences qui atteignent les principaux objectifs et résultats commerciaux.
• Assumer la vision, la feuille de route et l’établissement des priorités pour les activités de planification des incréments de programme et les occasions d’amélioration continue pour son domaine.
• Définir, hiérarchiser et gérer le carnet de commandes de fonctionnalités de son portefeuille et communiquer cette vision à une équipe de mise en œuvre agile.
• Établir les objectifs des incréments de produit; définir les versions et les incréments de programme.
• Travailler avec les gestionnaires de solutions, les techniciens de train de livraison et les architectes techniques pour s’assurer que les capacités, les exigences techniques et la planification des versions atteignent les objectifs à long terme.
• Fournir à un secteur fonctionnel clé des données financières propres aux technologies.
• Proposer et promouvoir de nouvelles manières de collaborer grâce à de nouveaux processus et outils.
• Préparer des présentations et participer activement aux réunions avec l’équipe principale de direction de la Société pour communiquer la feuille de route, les nouvelles fonctionnalités et les données.
• Créer des analyses de rentabilité, et possiblement assumer la responsabilité du budget.
Qualifications
• Baccalauréat et au moins quatre années d’expérience à titre d’analyste ou de gestionnaire de produits.
• Capacité à stimuler les employés dans un environnement dynamique où le rythme est rapide.
• Expérience de la direction d’une équipe de propriétaires de produits ou d’analystes de systèmes de gestion et de concepteurs de produits.
• Capacité à fournir une orientation claire et une communication efficace sur les plans techniques et commerciaux.
• Ouverture et volonté démontrées de s’adapter à des méthodes de travail nouvelles ou différentes.
• Volonté d’assumer la responsabilité des résultats et de participer activement à la définition de l’orientation future de l’organisation.
• Esprit d’équipe et habileté à travailler en étroite collaboration avec des groupes divers de personnes ayant différents styles de travail.
• Capacité à établir et à entretenir des relations d’affaires efficaces.
• Sens de l’innovation, créativité et capacité à trouver des occasions d’affaires et à les développer.
• Excellentes habiletés de gestion, d’organisation et de planification.
• Solide compréhension d’au moins un type de méthode Ag”
Veuillez consulter la page carrières d’Air Canada pour connaître tous les détails du poste.
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Air Canada seeks a highly motivated, detail orientated Product Manager to join the IT team at Air Canada. The ideal candidate interfaces with Air Canada business groups to identify and prioritize business requirements. This individual must be customer centric and have a passion for the travel industry and an in-depth knowledge for creating innovative and high-performance experiences. They also must be comfortable in working in a high paced, high energy, collaborative environment with a focus on a continuous product delivery model.
Responsibilities:
• Create and manage the program and release roadmaps that align to business goals and KPIs (Key Performance Indicators)
• Act as the key IT liaison across all functional areas, including business units, IT, and external vendors for airline operational business areas
• Create successful relationships with business and being trusted advisors on issues and aspects related to IT
• Lead and mentor a team of 2-4 product owners to build industry leading digital experiences.
• Be comfortable with leading by influence to drive outcomes in a cross-matrix team
• Manage key business stakeholder relationships and work with Business Owners to define experiences that deliver on key business outcomes and goals
• Own vision, roadmap, and prioritization for Program Increment planning activities along with continuous improvement opportunities for your area
• Define, Prioritize, and Manage feature backlog for your portfolio and communicate that vision with agile delivery teams
• Set PI (Product Increment) objectives, define release and program increments
• Work with Solution Managers, Release Train Engineers, and System Architects to ensure capabilities, technical requirements and release planning meets long term goals
• Provide technology specific financial inputs related to a key functional area
• Identify and drive new ways of working together using new processes and tools
• Prepare presentations and actively participate in meetings with senior leadership across the company to communicate roadmap, new features, and data
• Business case creation and potentially budget ownership
Qualifications:
• Bachelor’s degree with 4+ years of analyst or product management experience
• Ability to energize people in fast-paced and dynamic environment
• Experience leading a team of product owners or business analysts and product designers
• Ability to provide clear direction and effective communication both in technical and business terms
• Demonstrates openness and willingness to adapt to different and new ways of doing things
• Takes responsibility for the results and actively participates in the future direction of the organization
• Must be a team player with ability to work closely with diverse groups and working styles
• Ability to establish and maintain effective business relationships
• Innovative and creative with the ability to identify and develop business opportunities
• Strong management, organizational and planning skills
• Strong understanding of at least one type of Agile process (SCRUM, SAFe, etc)
• Experience with SDLC (Software Development Life Cycle) tools like JIRA, Confluence
• Experience with participating in product discovery sessions
• Airline or Travel Industry (Commercial, Loyalty, Operations, Cargo, Call Center) experience is a plus
Please refer to the Air Canada Careers page for full job details.
Air Canada
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