Creating A Healthier Way of Living
Rinnai America Corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes “yank the tank” and convert to an efficient, endless supply of hot water and the only tankless water heating manufacturer in the US. We have a commitment to our employees and a strong, accountable culture with a practice of giving back to our communities.
Rinnai America Corporation (RAC) is looking for RAC-STARS! Check out why Rinnai is the hottest place to work https://www.rinnai.us/about/why-rinnai.
What does a Regional Service Manager do at Rinnai?
This position exists to develop and manage Rinnai’s field service network throughout the assigned region and to provide technical support, as needed, in resolving escalated product issues. The position will provide product training throughout the region and will support, as necessary, major product installs, ensuring proper sizing and installation for the project.
- This position will manage a territory that includes Southern California market: Los Angeles, Anaheim, Long Beach, and surrounding areas.
- Must be able to travel up to 75% within the territory.
- Salary Range: $96,403 – $119,553 base annually with 10% AIP Bonus.
What you will do:
RESPONSIBILITIES
- Establish an authorized service network within the region of responsibility for in home/onsite service of product manufactured and sold by Rinnai.
- Negotiation of all labor rates for authorized service agreements within the region of responsibility
- Monitor the quality of service being provided by authorized service agents and where necessary develop individual improvement programs for identified service agents not performing to required standards
- Provide ongoing technical training to areas Sales Representatives, customers, Installers, and authorized Service agents
- Provide support, as needed, in addressing and resolving escalated field product performance issues
- Provide support on major commercial product install projects ensuring proper sizing and correct installation of products used in the project.
- Provide developmental support to Rinnai’s Regional Service managers and off-site Technical Specialists located throughout North America.
- Serve as liaison between the field and Rinnai’s Engineering department in the identification of possible performance or quality issues and gathering of information in support of the same
- Provide support on major product install projects ensuring proper sizing and correct installation of products used in the project
- Interface with local code officials to address and work through identified code issues
- Represent Rinnai on off site visits and/or liability investigations as required.
- Maintain company provided tools, equipment and property.
- Ensure all activities involved in comply with established legislative laws and/or Company policies and procedures
REQUIREMENTS:
KNOWLEDGE
- Bachelor’s degree and/or equivalent experience in a related field of study such as electrical, electronics, plumbing systems, hydronics, and/or boiler systems. Engineering degree preferred.
- Plumbing/HVAC/Electrical or Gas License is required.
- Minimum 10 years troubleshooting experience with residential and commercial gas water heaters and boiler systems.
- Previous experience in training/teaching required.
- Minimum of 2 years’ experience in managing a territory preferred
SKILLS
- Must possess excellent communication skills, both written and verbal, with the ability to present in front of groups.
- Must be a self-starter with the ability to work both individually and in a team environment.
- Ability to multitask.
- High degree of technical and analytical skills.
- Ability to work with various levels of people, customers or teams.
- Knowledge in use of Word, Excel, Power Point and various web-based tools. Customer / Quality discipline
ABILITIES
- Ability to lift to 75 lbs.
- Ability to travel up to 75% and submit expenses for reimbursement weekly.
- Ability to safely operate company provided tools, equipment and property.
- Professional approach; confidence in dealing with people
- Commitment to achieving established business goals
- Strong technical / customer service orientation
- High level of personal integrity and honesty
- Team player, able to operate with a great deal of independence
Physical Requirements:
Physical Activities
Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. Remaining in a stationary position, often standing, or sitting for prolonged periods. Moving about to accomplish tasks or moving from one worksite to another. Adjusting or moving objects up to 75lbs and repeating motions that may include the wrists, hands and/or fingers. Constantly communicating with others to exchange information. Operating motor vehicles or heavy equipment. Assessing the accuracy, neatness and thoroughness of the work assigned.
Environmental Conditions
Occasionally low and high temperatures. Outdoor elements such as precipitation and wind. Noisy environments. Hazardous conditions. Poor ventilation. Small and/or enclosed spaces. No adverse environmental conditions expected.
Physical Demands
Constant sedentary work that primarily involves sitting/standing. Occasionally, Light work that includes moving objects up to 20 pounds. Medium work that includes moving objects up to 50 pounds.
Benefits
Medical, Dental, Vision, and Prescription
Flexible Spending Account (FSA) options for
Medical and Dependent Care
Paid Time Off (PTO), Floating Holidays (FH)
Paid Holidays
401(k) Plan with Company Match
Company Paid Life Insurance
Voluntary Life Insurance
Short- and Long-Term Disability
Professional Development
Tuition Reimbursement
Annual Incentive Plan (AIP)
Referral Bonuses
Paid Volunteer Community Service Day
Tobacco and Drug-Free Campuses
Employee, family, and friend’s discount
Rinnai America Corporation is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Rinnai America Corporation
Related jobs:
Open Call for Fashion Models (All Sizes and Gender Expressions)
Job Description: NEXT LA is hosting an open call for fashion models of all sizes and gender expressions. We are scouting for women, men, and non-binary individuals who meet the height requirements and are passionate about working in the modeling industry. This is a great opportunity to be scouted by a top modeling agency located in Beverly Hills, CA. If you’re looking to further your modeling career, we want to meet you!
Job Responsibilities:
- Attend the open call and showcase your modeling potential.
- Be prepared to provide basic modeling information such as height and other relevant details.
- Follow the instructions provided by the casting team during the open call.
Requirements:
- Women: Minimum height of 5’9”.
- Men: Minimum height of 6’0”.
- Non-binary models: Minimum height of 5’9”.
- Must be punctual, professional, and prepared to represent yourself at the open call.
Compensation:
- Opportunities for paid modeling work with NEXT LA, upon selection.
Thanksgiving Cooking Mishap Photos for Food Brand Campaign
Job Description: Knorr and Milo Casting are seeking individuals who have experienced Thanksgiving cooking mishaps and are willing to share their stories for a food brand campaign. This campaign aims to feature real kitchen failures to inspire others to keep trying, even when things don’t go perfectly in the kitchen. If you’ve had a cooking fail during Thanksgiving and shared it online, we want to hear from you!
Job Responsibilities:
- Submit photos of your Thanksgiving cooking mishap, along with the story behind the mishap.
- Share or repost the cooking mishap on your social media if it hasn’t been posted already.
- Allow the brand to use your photo and story as part of their campaign to inspire others.
Requirements:
- Must have experienced and shared a Thanksgiving cooking mishap (e.g., burnt casseroles, undercooked turkeys, soupy stuffing, etc.).
- Must be willing to share your story and photo online.
- Must be a resident of the USA or Canada.
- No need to appear in the campaign personally; only your photos and cooking mishap story will be featured.
Compensation:
- Participants whose photos and stories are chosen will be paid $1,500 USD for their contributions.
Male Model for Major Male Hip Hop Artist Music Video (Los Angeles)
Job Description: Esprit Casting is seeking a talented African American male model for a featured role in an upcoming music video for a major male hip hop artist. We are looking for someone with unique, eccentric features to bring energy and personality to the project. This is a one-day shoot in Los Angeles, offering a great opportunity to be part of a high-profile production.
Job Responsibilities:
- Participate as a featured model in the filming of a music video.
- Follow direction from the production team and collaborate with others on set.
- Represent the artistic vision of the music video, showcasing your unique look and personality.
- Work professionally in a fast-paced environment and maintain a strong on-camera presence.
Requirements:
- Male, African American, aged 18 to 35.
- Must have unique, eccentric features that stand out on camera.
- Comfortable in front of the camera and able to follow directions.
- Must be reliable, professional, and punctual for the shoot in Los Angeles.
Compensation:
- Rate: $400 for 8 to 10 hours of work.
Casting Little People for Major Brand Campaign
Job Description: We are currently casting Little People for an exciting paid gig with a major brand. This is a unique opportunity for both experienced talent and those looking to break into the industry. We are seeking a variety of roles, including actors, exotic dancers, professional dancers, and individuals interested in background work. If you’re looking for an opportunity to showcase your talent or gain industry experience, this is your chance!
Job Responsibilities:
- Perform in a commercial or promotional shoot for a well-known brand.
- Engage in acting, dancing, or background work depending on the role.
- Collaborate with the production team to deliver a high-quality performance on set.
- Follow the direction and guidance from the production crew during the shoot.
Requirements:
- Little People of all experience levels (actors, exotic dancers, professional dancers, or those seeking background work).
- Open to both experienced and newcomers looking to enter the industry.
- Must be comfortable being on camera and following the production’s instructions.
Compensation:
- This is a paid opportunity. Specific compensation details will be provided upon selection.
Look-Alike for Major Shoot with iamdavisss (Nationwide Casting)
Job Description: We are casting for a major shoot with popular personality iamdavisss and are seeking 1 male who looks very similar to or identical to him for a look-alike role. This is a nationwide casting call, and the selected individual will be flown to Atlanta, GA for the shoot if not local. This is a great opportunity for fans or those who resemble iamdavisss to work in a professional shoot environment.
Job Responsibilities:
- Portray iamdavisss as his look-alike during the shoot.
- Collaborate with the production team to capture key scenes that require a double for iamdavisss.
- Be flexible with scheduling based on the production’s needs.
Requirements:
- Male, aged 18-30 years old.
- Must resemble or look similar to iamdavisss.
- Available to travel to Atlanta, GA for the shoot.
- Comfortable being on camera and following the production team’s direction.
Compensation:
- This is a paid opportunity. Compensation details will be provided upon selection.
- Travel expenses covered for non-Atlanta based talent.
Native American/Indigenous Girls for Docu-Drama People of the West
Job Description: An open casting call is underway for Native American or Indigenous girls, ages 6 to 14, to be featured in a docu-drama titled People of the West. This production seeks to portray historical and cultural narratives, and no previous acting experience is required. Filming will take place in California, so applicants must be local. This is a great opportunity for young girls to be part of a meaningful project and represent their heritage on screen.
Job Responsibilities:
- Participate in the filming of the docu-drama People of the West.
- Follow direction from the production team to accurately portray historical and cultural scenes.
- Collaborate with other cast members to ensure an authentic representation of Native American/Indigenous experiences.
Requirements:
- Native American or Indigenous girls aged 6 to 14.
- Must be local to California.
- No prior acting experience is necessary.
- Must submit a recent photo (close-up and full body) along with contact information.
- For minors under 18, include age, date of birth, and a parent/guardian’s contact details.
Compensation:
- Pay rate is $500+ per day.
High Fashion Female Model for Major Latin Artist Music Video
Job Description: We are casting a beautiful, high-fashion female model for an exciting music video shoot featuring two major Latin artists. The shoot will take place in New York, NY, and we are looking for models who embody elegance and style. This is a great opportunity to be featured in a high-profile music video alongside well-known artists.
Job Responsibilities:
- Participate in a music video shoot, embodying the role of a high-fashion model.
- Collaborate with the production team and artists to deliver an authentic and stylish performance.
- Follow the production team’s guidance for wardrobe, movements, and positioning during the shoot.
Requirements:
- Must be a female model with a high-fashion look.
- Comfortable being on camera in a professional music video production.
- Punctual and reliable, with the ability to follow direction from the production crew.
- Must be available for the shoot in New York, NY.
Compensation:
- This is a compensated role. Payment details will be provided upon selection.
Detective Role for Killer Couples (Oxygen Network)
Job Description: Jupiter Casting is seeking talent to portray “Detective 4” in an upcoming episode of Killer Couples for the Oxygen Network. This is a non-union, true crime recreation series that does not require recorded audio, but candidates must closely resemble the provided reference photo. The role requires individuals who can bring a professional look to the part, including providing their own professional wardrobe. Filming will take place in Knoxville, TN.
Job Responsibilities:
- Portray a detective in reenactment scenes for a true crime recreation series.
- Provide your own professional wardrobe for the role.
- Follow direction from the production team for on-camera performance, ensuring visual accuracy for the character.
Requirements:
- Must resemble the provided reference photo.
- Should own a professional wardrobe suitable for a detective role.
- Applicants should submit their name, location, current height and weight, along with clear current face and full body photos that show their appearance and hair.
- Must be available for the filming schedule.
Compensation:
- Rate: $125 per day worked.
Casting for “Vanessa” – Fatal Attraction (TV Series, Episode 1605)
Job Description: Jupiter Casting is seeking a Black female actress in her early 20s to play the role of Vanessa in the true crime recreation series Fatal Attraction, airing on TVOne. The role requires an actress who is physically fit and comfortable with portraying scripted violence and murder scenes. Filming will take place in Knoxville, TN, and accommodations will be provided for out-of-town talent.
Job Responsibilities:
- Portray the character Vanessa in scenes involving scripted violence and intense situations.
- Follow direction from the production team during filming of true crime reenactment scenes.
- Act in recorded audio and visual scenes for the series, ensuring accurate and convincing performance.
Requirements:
- Black female, early 20s.
- Physically fit and comfortable with portraying intense content related to crime and violence.
- Must be available for filming on the specified shoot dates.
- Applicants should submit their name, location, current height and weight, along with current face and full body photos.
- Provide a demo reel or acting footage for consideration.
Compensation:
- Rate: $150 per day worked.
- Hotel accommodations provided for non-local talent.
Arabic-Type FBI Agents for Film Shoot (Extras Casting)
Job Description: Extras Casting is seeking individuals to portray Arabic-type FBI agents for an upcoming film shoot. This role involves playing a background FBI agent and maintaining continuity across multiple shooting days. Candidates must be comfortable in front of the camera and able to follow the production team’s instructions.
Job Responsibilities:
- Portray an FBI agent in various scenes.
- Ensure continuity by participating in multiple shooting days.
- Follow direction from the production team for proper performance as an extra.
- Be punctual and maintain a professional demeanor on set.
Requirements:
- Must fit the description of an Arabic-type FBI agent.
- Must be available for the full duration of the shoot.
- Applicants are required to submit a full-body and portrait picture.
- Provide contact information, including a phone number, when applying.
Compensation:
- Compensation details will be provided upon application or selection.
Car Insurance Frustration Testimonial – Texas Residents
Job Description: A casting agency is looking for couples or individuals based in Texas who are currently facing issues with their car insurance, such as rate increases or being dropped by their provider. This project involves sharing personal stories and frustrations about car insurance experiences in a testimonial-style video that will be self-recorded from home.
Job Responsibilities:
- Share your frustrations and experiences with car insurance, focusing on topics such as rate hikes or policy cancellations.
- Record a testimonial video using your phone or computer, following provided guidelines.
- Ensure that the video is of good quality and clearly conveys your personal story.
Requirements:
- Must live in Texas.
- Must own a car.
- Must have the ability to self-record a video using a phone or computer between the specified dates.
- Willingness to share personal experiences regarding car insurance issues.
Compensation:
- Selected participants will be compensated $1,500 for their testimonial video.
Basketball Boys for Bank Commercial (Nationwide)
Job Description: Miami Talent Casting is seeking a young African American boy, aged 8 to 12, to play the 9-year-old version of a hero athlete in an upcoming bank commercial. The role requires the young actor to have dark hair, brown eyes, and a lighter African American complexion. The commercial will be shot in Boston, and travel expenses for the boy and one parent or guardian will be covered if not local to the area.
Job Responsibilities:
- Portray a young version of the main athlete in the commercial.
- Participate in a fitting and a two-day shoot in Boston.
- Perform basic basketball skills on camera, as the role involves demonstrating familiarity with the sport.
Requirements:
- African American boy, aged 8 to 12, with dark hair, brown eyes, and a lighter complexion.
- Must be able to play basketball with basic skills and have experience in organized team play (either school or outside).
- Willing to cut or have short hair to match the lead actor’s appearance.
- Parents or guardians must be able to commit to the travel and shoot dates.
- Submission should include basketball-related photos or videos showcasing skills.
Compensation:
- $500 per shoot day + $2500 buyout.
- $100 for the fitting.
- Travel expenses covered by production for the child and one parent/guardian.