Cloud5 Communications

Cloud5 is the leading communications technology and services provider to customer- centric brands across the Americas. The company’s fast, reliable Internet solutions and flexible voice systems enhance the guest experience and resident satisfaction at more than 5,000 hotels, MDUs, and commercial facilities. Cloud5’s award-winning Contact Center combines innovation with skilled, highly-tenured agents to deliver sales and service that add value across any channel. The company’s 24/7 Managed Services Division provides outsourced technical strategy, management and monitoring to help customers control operating costs and free up internal resources.

We are seeking a Marketing Manager, who will report to the VP of Marketing, and will oversee strategic campaigns and industry events that drive leads and broaden the company’s footprint within hospitality.

KEY RESPONSIBILITIES:

Event and Conference Planning:

• Lead the planning, execution, and post-event evaluation of industry events, major tradeshows and conferences.
• Collaborate with cross-functional teams to ensure seamless event logistics.
• Maintain calendar of events for year.

Content Marketing and Social Media Management:

• Oversee the creation and distribution of compelling, high-quality content that resonates with our target audiences.
• Develop content marketing strategies aligned with brand objectives and industry trends.
• Create and manage content calendar and collaborate with internal and external stakeholders for content production.
• Create social media calendar and coordinate publishing of all materials.

Campaign Development and Execution:

• Design and implement multi-channel marketing campaigns to generate leads and drive conversions.
• Analyze campaign performance metrics and adjust strategies for optimal results.
• Coordinate with the marketing team to ensure consistent messaging across all channels.

Email and Website Management:

• Spearhead email marketing campaigns, including segmentation, A/B testing, and performance tracking.
• Oversee website content and functionality, ensuring a user-friendly experience and effective lead capture.

QUALIFICATIONS:

• Bachelor’s degree in Marketing, Business, Communications or a related field.
• 5 years of experience in marketing with a focus on event planning, content marketing, campaign development, and email/website management.
• Proven track record of successful event execution and content marketing campaigns. Strong analytical skills with the ability to interpret data to drive marketing decisions.
• Proficiency in marketing automation and CRM platforms (e.g., Salesforce, Pardot).
• Excellent written and verbal communication skills.
• Comfortable working in a fast-paced, deadline-driven environment.
• Hospitality Experience a plus.

BENEFITS – Cloud5 offers a full benefits package including, but not limited to:

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• STD, LTD, AD&D insurance
• Employee assistance program
• Flexible spending account
• Paid time off
• Prescription drug insurance

It is the policy of Cloud5, as an equal opportunity/affirmative action employer, to hire the best qualified people available without regard to race, creed, color, sex, sexual orientation, marital status, age, national origin or ancestry, religion, status with regard to public assistance, order of protection status, disability, or veteran status.

Cloud5 Communications