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Team Relations Manager
Location: Cleveland Ohio
Base Salary Range: 80K to 100K Plus Bonus & Relocation Assistance
Position Summary:
Reporting to the Director of HR, the Team Relations Manager will be responsible for investigating Team Member complaints and grievances, overseeing and conducting grievance hearings, mediations, and arbitrations. You will be responsible for interpreting company policy to all levels of Team Members. Provide input to ensure that the company meets EEOC and FLSA policies and guidelines. Responsible for overseeing relevant communication with all properties. Provides written communication and assistance to property teams, executive and management teams.
Essential Functions:
Responsible for property Team Member relations through development and implementation of programs that foster a positive work environment through fairness and respect for all Team Members.
Coordinate Team Member and labor relations activities.
Manage all property surveys including performance reviews, Team Member focus groups, climate surveys and exit interviews.
Manage the activities for the Team Member grievance process, including the Board of Review.
Responsible for data analysis and recommendations of changes/enhancements to property programs to increase Team Member satisfaction and retention of high performing Team Members, reduce liability, and provide ease of use to internal customers.
Respond to the company Ethics and Compliance Hotline reports
Responsibilities include: project management, conducting investigations, being a property expert and resource on Team Relation issues including FMLA, ADA, Benefit programs, investigations and policy interpretation.
Improve and streamline operations through the continued assessment of policies and procedures, work processes and program effectiveness/value.
Be a participative member of the team by volunteering and being involved in projects, and committees, by providing input and suggestions.
Contribute to the improvement of the business with creative ideas for solutions, activities, etc.
Act as a role model to other Team Members and always presents oneself as a credit to the company and encourage others to do the same.
Meet the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
Ensure fair treatment and satisfactory work environment by providing advisory services, interpretation, and consistent application of company policies, procedures, and practices.
Develop measurement systems and conduct analysis to ensure Team Relation programs are meaningful and provide an appropriate business impact.
Create a successful Team Relation through effective performance management and identifying, developing and retaining high potential team members.
Responsible for being conduit between union and property.
Oversee all aspects of labor relations to include, but not limited to, union notification, union negotiations, reporting and addressing grievances.
Establish and endorse the business objectives, ethics and values of the company in accordance with the Code of Business Conduct.
Lead an organization with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies.
Identify compliance risks and take actions necessary to eliminate or minimize risks.
Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior.
Create a compliance culture within the organization and foster an environment where Team Members feel comfortable reporting potential violations or misconduct.
Knowledge, Skills & Abilities
Strong communication skills both verbal and written.
Strong leadership, analytical, interpersonal, problem solving and decision-making skills.
Highly effective verbal and written communication skills.
Thorough knowledge of employment law and fair treatment policies.
Strong performance consulting and facilitation skills are essential.
Strong project management skills. Proficient in basic applications of Word, Excel, and email.
A strong knowledge of Team Member policies, as well as a working knowledge of EEOC/ADA law.
Must be team oriented and have strong interpersonal and communication skills as well as being self-directed. Individual must be able to work a flexible schedule (shifts/days).
Previous Team Relations experience including responsibility for FMLA, Benefits, investigations, compliance, and compensation, preferably in a service industry.
Knowledge of state and federal employment laws.
Proficient in Microsoft Office. • Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
Education and Experience
College degree in Human Resources, Business Administration, or related field preferred.
4 to 5 years in HR experience or equivalent (preferably in the Manufacturing, Hospitality, Entertainment, Pharma, Hospital or Casino industry).
Please answer the questions listed below and email them back to me with your updated resume to eral@minorityexecsearch.com Referrals are Welcome!
1. Do you have 4 Plus years of HR Generalist experience in Manufacturing, Hospitality, Entertainment, Pharma, Hospital or Casino industry? Explain
2. Do you have a Bachelor’s Degree in HR?
3. Do you have Labor Union and Contract Experience? Explain
4. Do have FMLA/ADA administration experience?
5. What is your salary expectations?
Thank you,
Eral Burks/President & CEO
Minority Executive Search
Cell# 216-346-4881
www.minorityexecsearch.com
Diversifying the workforce nationwide since 1985
Minority Executive Search