VARITE INC

Job Details :
Title: Executive Events Coordinator I
Location: 333 Wolf Point Plaza, Chicago, IL 60654
Duration: 02 months
 
Description:

The Campus Events Team designs and produces events that bring together executives, partners, customers and employees. We are seeking a candidate who is passionate about hospitality and events to join our New York based events team. Our events vary from in-person, virtual, and hybrid experiences. Success in this role requires agility, clear and compelling communications, outstanding organizational skills, and the ability to collaborate cross-functionally. This individual will work closely with Security, Space Planning, Facilities, Workplace and Guest Services Teams to deliver successful events.

Roles & Responsibilities:

• The position is responsible for the operational excellence of our meetings/events and the holistic guest experience including but not limited to: customer meetings, executive receptions, intimate dinners, town halls and employee events
• Continuously research and report innovative and creative event and entertainment options
• Solid office management / workplace environment knowledge
• Strong customer service and executive interaction experience
• Understand Salesforce brand and product positioning with the ability to ensure consistent, on-brand messaging for all events
• Continuous development of team playbooks and standard operating procedures
• Organize logistics, from beginning to end, for customer facing meetings, town halls, etc.
• Pre, onsite and post event logistical management
• Key stakeholder for G-Cal calendar management for internal event space
• Co-Manage vendor relationships (agencies, vendors, caterers, etc.) and work with internal teams.
• Liaise and negotiate with vendors to achieve the most favorable terms for goods and services
• Management of event statistics and ad hoc reporting
• Manage various workplace projects as assigned
• Multitask many events and projects at one time

Client’s Workplace Services events team designs and produces events that bring together executives, partners, customers and employees. We are seeking a candidate who is passionate about hospitality and events to join our Chicago-based events team. Our events consist of in-office, white glove experience for our colleagues and guests. Success in this role requires agility, clear and compelling communications, outstanding organizational skills, and the ability to collaborate cross-functionally. This individual will work closely with Security, Space Planning, Facilities, Workplace and Guest Services Teams to deliver successful events.

Roles & Responsibilities:

• The position is responsible for the operational excellence of our meetings/events and the holistic guest experience including but not limited to: customer meetings, executive receptions, intimate dinners, town halls and employee events
• Continuously research and report innovative and creative event and entertainment options
• Solid office management / workplace environment knowledge
• Strong customer service and executive interaction experience
• Understand Salesforce brand and product positioning with the ability to ensure consistent, on-brand messaging for all events
• Continuous development of team playbooks and standard operating procedures
• Organize logistics, from beginning to end, for customer facing meetings, town halls, etc.
• Pre, onsite and post event logistical management
• Key stakeholder for G-Cal calendar management for internal event space
• Co-Manage vendor relationships (agencies, vendors, caterers, etc.) and work with internal teams.
• Liaise and negotiate with vendors to achieve the most favorable terms for goods and services
• Management of event statistics and ad hoc reporting
• Manage various workplace projects as assigned
• Multitask many events and projects at one time

Required Skills:

• Experience will be evaluated based on alignment to the core competencies for the role
• Highly personable and customer service focused with great attention to detail
• Excellent written and verbal communication with ability to proactively address client’s needs
• Experience in managing budgets, financial planning and tracking
• Excellent problem-solving skills with ability to creatively negotiate demands
• Results-oriented, customer-driven, and organized
• Assess and prioritize workload in a strict deadline centric environment
• Thrive on teamwork and overcoming obstacles
• Ability to work a flexible schedule as needed
• In-depth knowledge of Microsoft Office programs (Word, Excel, Outlook, and PowerPoint) is necessary

VARITE INC

Pay Range: $90-100/hr

Duties:

• Customer Success Managers (CSM) lead the post-sales experience at Client. In this role, you will work with our customers to build strong partnerships, drive adoption of our products/solutions, and ultimately ensure they realize value from their investment. In addition, you can expect to work closely with a cross-functional Client ecosystem including Account Executives, Marketing, Consulting and Product specialists to develop new value propositions, build awareness and reveal new growth opportunities. Successful CSMs are technology-savvy individuals who have experience with Client solutions such as Client Creative Cloud and ClientDocument Cloud with a clear understanding of the value of those solutions in driving business strategies and workflows. Our team is fueled with a real passion for innovation, growth, and a relentless dedication to making our customers successful.

The CSM position includes all of the following aspects:

• Accountable for Customer’s overall success with Client, including renewal readiness, adoption of Client solutions, customer health, and satisfaction
• Act as a trusted Customer point of contact throughout the Customer’s lifecycle, define measurable success plan with clear outcomes, and ensure cohesive communication across internal and customer audiences at all levels
• Effectively network within accounts to achieve successful execution of the customer’s strategy and roadmap
• Deliver an exceptional customer experience with proactive communication, orchestrating the right internal resources, and effectively using the customer engagement model to align, track and evolve customer business goals
• Drive adoption of Client Digital Media products using data to provide insights and progress from baseline through the maturity curve
• Foster innovation and thought leadership by sharing resources and new ways your customers can use Client solutions to accelerate and advance their creative process
• Identify Customer risk, and work with extended Clientteam to create and execute on “get well plans
• Be the voice of the customer internally at Client sharing strategic use-cases, process improvements and asks back into the internal ecosystem
• Contribute to the ongoing initiatives to continuously improve our approach to efficiently and effectively secure our customer’s success

Skills:

• Passion for driving customer success and measurable outcomes
• Proven effectiveness managing an account portfolio of large, complex, and strategic accounts at a senior level
• Exceptional organizational, presentation, and communication skills, both verbal and written
• Ability to prioritize, multi-task, and perform effectively under pressure
• Strong communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster joint partnerships
• Existing knowledge of software in digital marketing and/or digital media space
• Skilled at Program Management within large organizations, helping to effectively inspire change across groups by engaging key partners
• Tried effectiveness at leading and facilitating executive meetings and workshops
• Validated experience with account planning & customer success plans
• Effective at leading executive C-level discussions and presentations.

Education:

• Bachelor’s Degree and/or relevant work experience
• 5-10 years of related experience in technology (Customer Success, Consulting, Business Development, Sales Engineering, client-side experience, etc.)
• Strong experience with Client’sDigital Media Solutions (Creative Cloud & Document Cloud)
• Advanced knowledge of one or more key digital media workflows: graphic design, photography, illustration; UI/UX; video production; content and asset management; 3D, AR/VR; WIP creative collaboration

VARITE INC

Job Details:
Position: Executive Events Coordinator
Location: 600 W Chicago Ave Suite 750 Chicago IL 60654
Duration: 4.5 months

Description:

The Campus Events Team designs and produces events that bring together executives, partners, customers and employees. We are seeking a candidate who is passionate about hospitality and events to join our New York based events team. Our events vary from in-person, virtual, and hybrid experiences. Success in this role requires agility, clear and compelling communications, outstanding organizational skills, and the ability to collaborate cross-functionally. This individual will work closely with Security, Space Planning, Facilities, Workplace and Guest Services Teams to deliver successful events.

Roles & Responsibilities:
-The position is responsible for the operational excellence of our meetings/events and the holistic guest experience including but not limited to: customer meetings, executive receptions, intimate dinners, town halls and employee events
-Continuously research and report innovative and creative event and entertainment options
-Solid office management / workplace environment knowledge
-Strong customer service and executive interaction experience
-Understand client brand and product positioning with the ability to ensure consistent, on-brand messaging for all events
-Continuous development of team playbooks and standard operating procedures
-Organize logistics, from beginning to end, for customer facing meetings, town halls, etc.
-Pre, onsite and post event logistical management
-Key stakeholder for G-Cal calendar management for internal event space
-Co-Manage vendor relationships (agencies, vendors, caterers, etc.) and work with internal teams.
-Liaise and negotiate with vendors to achieve the most favorable terms for goods and services
-Management of event statistics and ad hoc reporting
-Manage various workplace projects as assigned
-Multitask many events and projects at one time

Required Skills:
-Experience will be evaluated based on alignment to the core competencies for the role
-Highly personable and customer service focused with great attention to detail
-Excellent written and verbal communication with ability to proactively address client’s needs
-Experience in managing budgets, financial planning and tracking
-Excellent problem-solving skills with ability to creatively negotiate demands
-Results-oriented, customer-driven, and organized
-Assess and prioritize workload in a strict deadline centric environment
-Thrive on teamwork and overcoming obstacles
-Ability to work a flexible schedule as needed
-In-depth knowledge of Microsoft Office programs (Word, Excel, Outlook, and PowerPoint) is necessary
VARITE INC