Commercial Casting Calls and Auditions

Keen to become part of a truly global, collaborative team of professionals? Your journey begins here.

Summary

This Public Relations Manager position will have a primary focus on the firm’s largest practice group – Corporate & Finance. This includes a number of different practice areas including M&A, Capital Markets, Private Equity. The role will also focus on profile for a number of our Americas office, in particular the profile for the Washington D.C. office in the D.C. market, one of the firm’s headquarters. They will also take responsibility for PR for a couple of our key sectors in the U.S. – Life Sciences & Healthcare, and Sports, Media & Entertainment.

This position is in the global PR team, which operates as a single team, and is part of the global Corporate Communications team, which is part of the global Marketing & Business Development (M&BD) team. The direct reporting line for the role is to the Americas Public Relations Senior Manager, who is based in New York and who in turn reports to the Head of Communications. The PR Manager will have some support from the firm’s PR Coordinator, also based in Washington, and our PR Specialist based in Louisville, Kentucky. The U.S. PR team also has a significant amount of support from a PR agency.

Hogan Lovells is a leading global law firm. Our distinctive market position is founded on the exceptional breadth of our practice, on deep industry knowledge, and on our ‘one team’ worldwide approach. Our 2,600 lawyers work together with clients to solve the toughest legal issues in major industries and commercial centers around the world. Whether they are expanding into new markets, considering capital from new sources, or dealing with increasingly complex regulation or disputes, we help them stay on top of risks and opportunities, operating at the intersection of business and government.

Our people are the key to our success, and that is why we recruit and retain the most talented individuals in all parts of our firm.

OBJECTIVES

• Develop the profile of the Corporate & Finance practice – this includes M&A, Private Equity, Capital Markets, Real Estate, REITs, Tax and Pensions. The firm is known in the market for some of the largest deals and a reasonable portion of the Manager’s time will be focused on drafting deals releases and getting profile for our transactions team.
• Develop the profile of the firm’s Washington D.C. office, with local D.C. press and stakeholders.
• Take responsibility for profile raising for a number of our key sectors in the U.S. – Life Sciences & Healthcare, and Sports, Media & Entertainment.
• Develop the profile of a number of our other offices in the Americas – we have 14 offices in the U.S, and the PR team each take responsibility for building a relationship with different offices.

Job Description

• Take responsibility for profile raising for the firm’s Corporate & Finance practice, Washington D.C. office, Life Sciences & Healthcare and Sports, Media & Entertainment sectors, and a couple of other Americas offices (e.g. Northern Virginia, San Francisco, Silicon Valley, and Denver)
• Work closely with M&BD colleagues in relevant practice groups/sectors and around the world on developing and supporting profile raising.
• Support the firm’s lateral hire announcements, particularly for Corporate & Finance in the U.S.
• Support other firmwide announcements e.g. promotions, financial results, etc – these larger communications projects are shared amongst the global PR team.
• Build strong relationships with key internal stakeholders – partners, MBD team, management, People team, Knowledge team, etc.
• Demonstrate strong relationships with local, national, and trade press, and implement a media contacts program for relevant practices/sectors – help them and other spokespeople build and maintain relationships, and prepare them for interviews.
• Identify potential news, topics, and comment opportunities. Responsible for driving the quantity and quality of media coverage for the firm and the region.
• Draft and distribute briefing notes and press releases, set up journalist round tables and briefings, and commission articles (and write/edit articles when required).
• Work with other M&BD colleagues in managing the quality of and preparing submissions for awards entries – these are mostly managed by our PR Specialist in Louisville but the PR Manager will be involved in sometimes reviewing entries or coordinating ideas for entry.
• Act as an ambassador of the firm, and of the communications team, both internally and externally.
• Develop, contribute to, and oversee production of marketing communications materials relevant to PR activities both regionally and industry-focused.
• Work alongside other members of the M&BD team to monitor competitor activity and brief stakeholders on profile raising activities of competitors.
• Report on PR activity to practice area heads, M&BD team, and Americas Public Relations Senior Manager.
• Coordinate with the Americas Public Relations Senior Manager and PR Coordinator in Washington on PR agency support – including supporting the agency with identify key topics, partners to work with, target publications, setting them KPIs, and ensuring we have high quality and regular reporting.

TRAINING AND DEVELOPMENT

• Educate the partnership in media relations best practice and deliver in-house media relations training to lawyers as and when required.
• Deputize for the Americas Public Relations Senior Manager when required.
• All members of the firm are encouraged to participate in our Global Citizenship program.
• Other duties as assigned.

Qualifications

REQUIRED QUALIFICATIONS

• Minimum 4-5 years of public relations experience required.
• Law firm experience a bonus. PR agency and journalism background a plus.
• Excellent written and oral communication skills.
• Excellent relationships with relevant journalists.
• Ability to handle sensitive and confidential matters with discretion.
• Proactive approach to media relations, utilizing strategy, planning, and execution skills.
• Proven sound judgment for media relations issues.
• Strong organizational skills and an ability to prioritize and complete simultaneous projects with minimal supervision.
• Effective interpersonal and team working skills.
• Ability to meet deadlines and work well under pressure.
• Understanding of legal and business concepts or the ability to learn them quickly.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).

Preferred Qualifications

• BA or BS in a related field is helpful.
• Master’s degree a plus.

HOURS

Core Hours are Monday through Friday, 9:00 a.m. to 6:00 p.m. Must be flexible to work additional hours.

This job description sets forth the authorities and responsibilities of this position and may be changed from time to time as shall be determined.

Hogan Lovells is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected veteran status, or other factors protected by law.

Hogan Lovells is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information or protected Veteran status.

HLUS requires all new hires to be fully vaccinated against COVID-19 or receive a legally required exemption from HLUS, as a condition of employment. HLUS will ask candidates to verify their vaccination status only after a conditional offer of employment is made. Applicants should not provide information about their vaccination status or need for exemption prior to receiving a conditional offer of employment from HLUS.

All vacancies are open to direct applicants. Recruitment agencies; please be advised that we have a preferred supplier list in place for all roles.
Hogan Lovells

Who we are?

Welcome to Level Infinite! Level Infinite is a global gaming brand dedicated to delivering high-quality and engaging interactive entertainment experiences to a worldwide audience, wherever and however they choose to play. It operates from bases in Amsterdam, London, Los Angeles and Singapore with staff around the world.

What will you do, if taking this role?

As Senior Publishing Manager, you will be-

• Responsible for building and executing P&L plans for either PC or Mobile games in harmony with the global framework.
• Tailor and improve the live ops plan through the title’s whole life cycle, with the understanding of different global markets (e.g. Europe, US or Japan) and player behavior.
• Work closely with other functions such as Studios, regional marketing team and fully leverage resources to ensure a solid and consistent launch of the P&L plan.
• Keep a close eye on the market trend and surface insights that can steer P&L strategy design and provide constructive and effective suggestions for the team.

To be perfectly qualified, we expect you to be-

• 5+ years’ working in the video game industry with global game publishing experience.
• In depth knowledge of the European/ North American video games industry and broad understanding of channels within (social media, regulatory factors, commercial models, and format nuances across console, PC and mobile).
• Skilled at project management, to proactively bring initiatives and deliverables to completion and escalate obstacles through the whole life cycle.
• Passion for data and consumer insight driven decision making and ability to analyze and utilize data to create strategic frameworks that lead to GTM execution and operational excellence.
• Excellent communication and presentation skills in English;
• Ability to influence and collaborate effectively across functions and regions in a matrix, multicultural organization.
• Passion for games

Desired:

• Fluent in Mandarin

Tencent

Robert Half is looking to place a skilled Communications Coordinator with our client in the Commercial Real Estate space for a long-term, hybrid contract opportunity in Dallas, TX.

***Please note: the hybrid schedule for this role is 4 days onsite, 1 day remote***

Responsibilities:

Communications:

• Support the development CMO internal communications plan; brainstorm creative communications solutions to engage and celebrate Marketing employees and advance team goals
• Assist with Marketing internal communications by drafting/editing/formatting content, managing mailing lists, distributing and tracking engagement
• Work with the PR team to vet and prioritize external engagements (speaking and interview requests) and prepare talking points
• Contribute to the creation of a holistic external communications plan; draft and review copy for social media and other external communications channels
• Manage and contribute to our Marketing intranet pages
• Provide communications support and develop engaging presentations for virtual/live events and town halls

Operations:

• Build agenda for and facilitate regular leadership meetings.
• Attend key meetings, take notes, track action items and drive to completion.
• Drive follow-ups and discussions with teams on progress against key priorities, surfacing roadblocks with leadership team to CMO and Chief of Staff.
• Partner with CMO, Chief of Staff & leadership team to support key initiatives and cross-functional projects.

Desired skills and experience:

• 2-4 years of communications experience, preferably in a corporate setting
• Degree in Marketing, Communications, PR, Journalism, English or a related field
• Ability to work effectively in a fast-paced environment and successfully manage multiple priorities
• Excellent reporting, writing, editing, and verbal communication skills
• Demonstrates initiative, flexibility, a love of learning, a can-do attitude, and problem-solving skills
• Excellent organizational and prioritization skills
• Strong attention to detail
• Ability to work collaboratively and professionally with colleagues at all levels
• A desire to learn and grow communications capabilities
• Proficient in Microsoft Office programs (Word, PowerPoint, Excel)
• Familiarity with SharePoint, Teams and Yammer

Robert Half

Description
A Career at Rheem: Where Comfort Is Your Calling
At Rheem, we’re dedicated to bringing comfort to people’s lives. And, as a leading global manufacturer of heating, cooling and water heating equipment, we’re innovating all-new ways to deliver just the right temperature while saving energy, water and supporting a more sustainable future. It’s an exciting challenge that requires a team of talented, passionate people with a diverse set of skills. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem and help shape the future of products that impact people’s lives—every day.
This exciting role as a Communication Manager – US Water will work closely with the Sr. Manager of Communications for U.S. Water to develop a comprehensive communications strategy which leverages multimedia tools and channels to drive awareness, alignment, and stakeholder engagement regarding business performance, important updates to key initiatives and consistency of priorities. The incumbent will be responsible for the development and implementation of the US Water multimedia communications from both a strategic and operational perspective.
Top Line Deliverables:

• Accountable for developing and executing division-wide communications across various mediums for primary stakeholders across U.S Water
• Manage messaging, communication cadence, sequence, and tone of communications for top line initiatives
• Track success of communications using key metrics and suggest optimization strategies. Compile reports for leadership showing results.

This position will serve our Water Division located in Roswell, GA.
What You’ll Do

• Oversee both internal and external communication initiatives throughout the organization, harnessing the expertise of internal subject matter experts (SMEs) to deliver tailored communications across diverse mediums and to various stakeholders.
• Foster active engagement and elevate the employee experience by collaborating with the Senior Manager of Communications and key stakeholders to develop and implement streamlined, impactful communications that consistently enhance effectiveness. Continuously strive for improvement in communication practices.
• Formulate and implement a comprehensive communications strategy that encompasses the creation and dissemination of informative and captivating content, aimed at educating and involving employees and other stakeholders of WHD. Deliver high-quality materials punctually while anticipating their requirements.
• Ability to create a thorough communications plan with complimentary editorial calendar, identifying audiences and key messaging, along with the appropriate distribution channel and timing.
• Craft and deliver effective messaging across multiple mediums, including executive leadership bylines, intranet content, presentations, change management updates, sales communications, press releases, external channel communications, trade messages, organizational announcements, scripts, e-newsletters, and other relevant communications in support of critical initiatives.
• Actively explore innovative methods, tools, and platforms for communication, while continuously improving the utilization of existing tools for enhanced effectiveness.
• Serve as a strategic thought partner and communication advisor to internal stakeholders, providing counsel on the development and implementation of communication plans for new programs, transformational initiatives, change management programs, and potential crisis situations. Collaborate with business partners to offer communication guidance and coaching, fostering stakeholder engagement.

Job Qualifications
WHAT YOU NEED

• Hold a bachelor’s degree in Communications, Journalism, Public Relations, or a related field.
• Demonstrate a proven track record of over 7 years in external communications, specializing in the development and management of omnichannel strategic communications that effectively target and engage customers in market-facing initiatives.
• Possess a minimum of 2 years’ experience in both strategic and technical management of intranets, with a preference for expertise in SharePoint.
• Demonstrate skill in technology and digital platforms, with expertise in executing digital email campaigns using tools like Salesforce and Acoustic.
• Hold experience in digital content creation, showcasing the ability to craft compelling and engaging digital materials.
• Exhibit a strong aptitude for working autonomously and taking personal responsibility for tasks and outcomes.
• Possess exceptional storytelling abilities, showcasing outstanding verbal and written communication skills, as well as expertise in editing and proofreading.
• Demonstrate exceptional stakeholder management skills, including the ability to establish and cultivate strong relationships, while effectively collaborating with individuals at all levels of an organization.
• Possess the capability to assess and evaluate the effectiveness of content, including the proficiency to generate reports on communication medium analytics.
• Exhibit a demonstrated aptitude for strategic thinking and problem-solving.
• Demonstrate the ability to thrive in a collaborative work environment, with prior experience in navigating matrix organizations. Display a keen awareness of cross-cultural communication challenges and opportunities, including sensitivity to diverse work locations and remote populations.
• Possess strong organizational and project management skills, with an inherent ability to plan strategies and tactics effectively.
• Demonstrate the capability to handle confidential communications with tact and diplomacy, while working efficiently under pressure.
• Less than 20% travel.

How To Stand Out

• Language proficiency in both English and Spanish is a plus
• Experience within OEM/Manufacturing or a similar industry
• External communications experience within wholesale, commercial, retail, trade, supplier communications
• Instrumental in developing and shaping transformational, change management communications
• Digital communication experience with digital tools such as SharePoint, and SMS and Cloud-based email expertise

Rheem is an Equal Opportunity Employer
Notice to Third Party Recruitment Agencies:
Please note that Rheem and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.
In the event a recruiter or agency submits a resume or candidate without an agreement, Rheem and its subsidiaries shall explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Rheem.
Primary Location
US-RC_US_GA-Roswell
Work Locations
Rheem Water Heating – Roswell (GA)
Job
Communication & External Affairs
Organization
U.S. Water Heating
Schedule
Full-time
Shift
Day Job
Employee Status
Regular
Job Type
Standard
Job Level
Non-Management
Travel
Yes, 25 % of the Time
Job Posting
Jul 12, 2023, 10:58:49 AM
Rheem Manufacturing

Who we are?

Welcome to Level Infinite! Level Infinite is a global gaming brand dedicated to delivering high-quality and engaging interactive entertainment experiences to a worldwide audience, wherever and however they choose to play. It operates from bases in Amsterdam, London, Los Angeles and Singapore with staff around the world.

What will you do, if taking this role?

As Senior Publishing Manager, you will be-

• Responsible for building and executing P&L plans for either PC or Mobile games in harmony with the global framework.
• Tailor and improve the live ops plan through the title’s whole life cycle, with the understanding of different global markets (e.g. Europe, US or Japan) and player behavior.
• Work closely with other functions such as Studios, regional marketing team and fully leverage resources to ensure a solid and consistent launch of the P&L plan.
• Keep a close eye on the market trend and surface insights that can steer P&L strategy design and provide constructive and effective suggestions for the team.

To be perfectly qualified, we expect you to be-

• 5+ years’ working in the video game industry with global game publishing experience.
• In depth knowledge of the European/ North American video games industry and broad understanding of channels within (social media, regulatory factors, commercial models, and format nuances across console, PC and mobile).
• Skilled at project management, to proactively bring initiatives and deliverables to completion and escalate obstacles through the whole life cycle.
• Passion for data and consumer insight driven decision making and ability to analyze and utilize data to create strategic frameworks that lead to GTM execution and operational excellence.
• Excellent communication and presentation skills in English;
• Ability to influence and collaborate effectively across functions and regions in a matrix, multicultural organization.
• Passion for games

Tencent

PURPLE is looking for an experienced Account Manager for its Fashion division to join the agency. The Senior Account Manager will play an essential role in supporting the assigned Account Director in the development and execution of: generating maximum brand exposure through creative product placement, profile features and launches. The Senior Account Manager must have a genuine passion for developing brands, using true initiative in order to achieve exceptional results. Impeccable client liaison skills and an established network of key contacts (brands and press) are essential.

Reporting to the Account Director, the Senior Account Manager’s responsibilities would include increasing awareness for all brands assigned to them. In this role the Senior Account Manager will promote the different clients in all activities, campaigns, special projects, shows, presentations and events to the media and to develop and maintain relationships with key journalists and media within your assigned and designated market, acting as an ambassador for Purple.

Responsibilities:

• Media networking and liaising across relevant beats; Maintaining strong relationships with media through regular one-to-one appointments and meetings
• Executing media relations plans for clients including developing outreach plans, message development, management of events, coordination of media familiarisation trips, effective pitching, training of spokespersons and pitching local, regional and national stories
• Competitive media research and analysis
• Participating in the creation of communications plans
• Navigating partnership and collaboration opportunities
• Spearheading and supporting with event logistics and production
• Developing weekly and monthly media reports for clients
• Support AD’s on communication with all clients, building rapport and credibility based on trust and expert counsel
• Overseeing the management of all product-related media requests – from email inquiry through prospective media coverage – through sample product distribution and tracking and follow up
• Taking inventory of and being responsible for client product inventory
• General media monitoring across clients and all competitors
• Consistently producing high quality internal and external communications content
• Oversight and compilation of weekly client agendas
• Proactively pitch story ideas to achieve maximum editorial placement across your brands
• Manage and motivate junior members of the team to ensure day to day operations run smoothly and PR results are delivered; while supporting them in their growth to the next level.
• Equally support AD’s and senior members of the team to ensure maximum support across all levels.
• Have a clear understanding of paid, owned and earned media strategies, and develop relationships with top influencers to support this activity
• Have strong connections with leading and emerging editorial talents in the US;
• Managing the Junior Account Executive/Account Executive to help reach personal and team targets
• Contribute to agency new business efforts; both creating proposals and participating in relevant pitches

Skills and Experience

• Proven experience operating in a senior position within the fashion industry
• Proven commercial experience with working in a fast-paced environment
• Management experience is highly desirable
• Proven track record of creating a positive impact on business through implementation of a PR strategy
• Discreet, professional and well spoken, with excellent communication skills
• Extremely well-organised, methodical and efficient, with a good dose of common sense and initiative
• Pro-active and able to show initiative/ideas to constantly promote the Purple offering
• Creative and strategic thinker
• strong established fashion press contacts
• International press contacts are also desirable
• Strong experience of event management
• Strong presentation & superb writing skills
• Able to identify communication opportunities across multiple media platforms
• Strong MS Word skills; working knowledge of PowerPoint and Excel

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees; as well as the employee’s/applicant’s background, pertinent experience, and qualifications

PURPLE

Creating A Healthier Way of Living

Rinnai America Corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes “yank the tank” and convert to an efficient, endless supply of hot water and the only tankless water heating manufacturer in the US. We have a commitment to our employees and a strong, accountable culture with a practice of giving back to our communities.

Rinnai America Corporation (RAC) is looking for RAC-STARS! Check out why Rinnai is the hottest place to work https://www.rinnai.us/about/why-rinnai.

What does a Regional Service Manager do at Rinnai?

This position exists to develop and manage Rinnai’s field service network throughout the assigned region and to provide technical support, as needed, in resolving escalated product issues. The position will provide product training throughout the region and will support, as necessary, major product installs, ensuring proper sizing and installation for the project.

• This position will manage a territory that includes New York City, Philadelphia, Baltimore, Richmond, Pittsburgh & Washington D.C.
• Salary Range: $96,403 – $119,553 base annually

Responsibilities

What you will do:

• Establish an authorized service network within the region of responsibility for in home/onsite service of product manufactured and sold by Rinnai.
• Negotiation of all labor rates for authorized service agreements within the region of responsibility
• Monitor the quality of service being provided by authorized service agents and where necessary develop individual improvement programs for identified service agents not performing to required standards
• Provide ongoing technical training to areas Sales Representatives, customers, Installers, and authorized Service agents
• Provide support, as needed, in addressing and resolving escalated field product performance issues
• Provide support on major commercial product install projects ensuring proper sizing and correct installation of products used in the project.
• Provide developmental support to Rinnai’s Regional Service managers and off-site Technical Specialists located throughout North America.
• Serve as liaison between the field and Rinnai’s Engineering department in the identification of possible performance or quality issues and gathering of information in support of the same
• Provide support on major product install projects ensuring proper sizing and correct installation of products used in the project
• Interface with local code officials to address and work through identified code issues
• Represent Rinnai on off site visits and/or liability investigations as required.
• Maintain company provided tools, equipment and property.
• Ensure all activities involved in comply with established legislative laws and/or Company policies and procedures

Requirements

KNOWLEDGE

• Bachelor’s degree and/or equivalent experience in a related field of study such as electrical, electronics, plumbing systems, hydronics, and/or boiler systems. Engineering degree preferred.
• Plumbing/HVAC/Electrical or Gas License is required.
• Minimum 10 years troubleshooting experience with residential and commercial gas water heaters and boiler systems.
• Previous experience in training/teaching required.
• Minimum of 2 years’ experience in managing a territory preferred

Skills

• Must possess excellent communication skills, both written and verbal, with the ability to present in front of groups.
• Must be a self-starter with the ability to work both individually and in a team environment.
• Ability to multitask.
• High degree of technical and analytical skills.
• Ability to work with various levels of people, customers or teams.
• Knowledge in use of Word, Excel, Power Point and various web-based tools. Customer / Quality discipline

Abilities

• Ability to lift to 75 lbs.
• Ability to travel up to 75% and submit expenses for reimbursement weekly.
• Ability to safely operate company provided tools, equipment and property.
• Professional approach; confidence in dealing with people
• Commitment to achieving established business goals
• Strong technical / customer service orientation
• High level of personal integrity and honesty
• Team player, able to operate with a great deal of independence

Physical Requirements

Physical Activities

Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. Remaining in a stationary position, often standing, or sitting for prolonged periods. Moving about to accomplish tasks or moving from one worksite to another. Adjusting or moving objects up to 75lbs and repeating motions that may include the wrists, hands and/or fingers. Constantly communicating with others to exchange information. Operating motor vehicles or heavy equipment. Assessing the accuracy, neatness and thoroughness of the work assigned.

Environmental Conditions

Occasionally low and high temperatures. Outdoor elements such as precipitation and wind. Noisy environments. Hazardous conditions. Poor ventilation. Small and/or enclosed spaces. No adverse environmental conditions expected

Physical Demands

Constant sedentary work that primarily involves sitting/standing. Occasionally, Light work that includes moving objects up to 20 pounds. Medium work that includes moving objects up to 50 pounds.

Benefits

Medical, Dental, Vision, and Prescription

Flexible Spending Account (FSA) options for

Medical and Dependent Care

Paid Time Off (PTO), Floating Holidays (FH)

Paid Holidays

401(k) Plan with Company Match

Company Paid Life Insurance

Voluntary Life Insurance

Short- and Long-Term Disability

Professional Development

Tuition Reimbursement

Annual Incentive Plan (AIP)

Referral Bonuses

Paid Volunteer Community Service Day

Tobacco and Drug-Free Campuses

Employee, family, and friend’s discount

Rinnai America Corporation is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Rinnai America Corporation

JCW Search is currently searching for an experienced Commercial Relationship Manager for our client, who is a $20B regional bank. The ideal candidate will have a book of business in the state of California, made up of C&I, CRE, and SBA Clients, along with at least 5 years of commercial lending experience.

This position is IN OFFICE and does not offer remote flexibility.

JCW

Creating A Healthier Way of Living

Rinnai America Corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes “yank the tank” and convert to an efficient, endless supply of hot water and the only tankless water heating manufacturer in the US. We have a commitment to our employees and a strong, accountable culture with a practice of giving back to our communities.

Rinnai America Corporation (RAC) is looking for RAC-STARS! Check out why Rinnai is the hottest place to work https://www.rinnai.us/about/why-rinnai.

What does a Regional Service Manager do at Rinnai?

This position exists to develop and manage Rinnai’s field service network throughout the assigned region and to provide technical support, as needed, in resolving escalated product issues. The position will provide product training throughout the region and will support, as necessary, major product installs, ensuring proper sizing and installation for the project.

• This position will manage a territory that includes Northern California market: San Franciso, Sacramento, San Jose and surrounding areas.
• Must be able to travel up to 75% within the territory.
• Salary Range: $96,403 – $119,553 base annually 10% AIP bonus.

What you will do:

RESPONSIBILITIES

• Establish an authorized service network within the region of responsibility for in home/onsite service of product manufactured and sold by Rinnai.
• Negotiation of all labor rates for authorized service agreements within the region of responsibility
• Monitor the quality of service being provided by authorized service agents and where necessary develop individual improvement programs for identified service agents not performing to required standards
• Provide ongoing technical training to areas Sales Representatives, customers, Installers, and authorized Service agents
• Provide support, as needed, in addressing and resolving escalated field product performance issues
• Provide support on major commercial product install projects ensuring proper sizing and correct installation of products used in the project.
• Provide developmental support to Rinnai’s Regional Service managers and off-site Technical Specialists located throughout North America.
• Serve as liaison between the field and Rinnai’s Engineering department in the identification of possible performance or quality issues and gathering of information in support of the same
• Provide support on major product install projects ensuring proper sizing and correct installation of products used in the project
• Interface with local code officials to address and work through identified code issues
• Represent Rinnai on off site visits and/or liability investigations as required.
• Maintain company provided tools, equipment and property.
• Ensure all activities involved in comply with established legislative laws and/or Company policies and procedures

REQUIREMENTS:

KNOWLEDGE

• Bachelor’s degree and/or equivalent experience in a related field of study such as electrical, electronics, plumbing systems, hydronics, and/or boiler systems. Engineering degree preferred.
• Plumbing/HVAC/Electrical or Gas License is required.
• Minimum 10 years troubleshooting experience with residential and commercial gas water heaters and boiler systems.
• Previous experience in training/teaching required.
• Minimum of 2 years’ experience in managing a territory preferred

SKILLS

• Must possess excellent communication skills, both written and verbal, with the ability to present in front of groups.
• Must be a self-starter with the ability to work both individually and in a team environment.
• Ability to multitask.
• High degree of technical and analytical skills.
• Ability to work with various levels of people, customers or teams.
• Knowledge in use of Word, Excel, Power Point and various web-based tools. Customer / Quality discipline

ABILITIES

• Ability to lift to 75 lbs.
• Ability to travel up to 75% and submit expenses for reimbursement weekly.
• Ability to safely operate company provided tools, equipment and property.
• Professional approach; confidence in dealing with people
• Commitment to achieving established business goals
• Strong technical / customer service orientation
• High level of personal integrity and honesty
• Team player, able to operate with a great deal of independence

Physical Requirements:

Physical Activities

Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. Remaining in a stationary position, often standing, or sitting for prolonged periods. Moving about to accomplish tasks or moving from one worksite to another. Adjusting or moving objects up to 75lbs and repeating motions that may include the wrists, hands and/or fingers. Constantly communicating with others to exchange information. Operating motor vehicles or heavy equipment. Assessing the accuracy, neatness and thoroughness of the work assigned.

Environmental Conditions

Occasionally low and high temperatures. Outdoor elements such as precipitation and wind. Noisy environments. Hazardous conditions. Poor ventilation. Small and/or enclosed spaces. No adverse environmental conditions expected.

Physical Demands

Constant sedentary work that primarily involves sitting/standing. Occasionally, Light work that includes moving objects up to 20 pounds. Medium work that includes moving objects up to 50 pounds.

Benefits

Medical, Dental, Vision, and Prescription

Flexible Spending Account (FSA) options for

Medical and Dependent Care

Paid Time Off (PTO), Floating Holidays (FH)

Paid Holidays

401(k) Plan with Company Match

Company Paid Life Insurance

Voluntary Life Insurance

Short- and Long-Term Disability

Professional Development

Tuition Reimbursement

Annual Incentive Plan (AIP)

Referral Bonuses

Paid Volunteer Community Service Day

Tobacco and Drug-Free Campuses

Employee, family, and friend’s discount

Rinnai America Corporation is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Rinnai America Corporation

Creating A Healthier Way of Living

Rinnai America Corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes “yank the tank” and convert to an efficient, endless supply of hot water and the only tankless water heating manufacturer in the US. We have a commitment to our employees and a strong, accountable culture with a practice of giving back to our communities.

Rinnai America Corporation (RAC) is looking for RAC-STARS! Check out why Rinnai is the hottest place to work https://www.rinnai.us/about/why-rinnai.

What does a Regional Service Manager do at Rinnai?

This position exists to develop and manage Rinnai’s field service network throughout the assigned region and to provide technical support, as needed, in resolving escalated product issues. The position will provide product training throughout the region and will support, as necessary, major product installs, ensuring proper sizing and installation for the project.

• This position will manage a territory that includes Northern California market: San Franciso, Sacramento, San Jose and surrounding areas.
• Must be able to travel up to 75% within the territory.
• Salary Range: $96,403 – $119,553 base annually 10% AIP bonus.

What you will do:

RESPONSIBILITIES

• Establish an authorized service network within the region of responsibility for in home/onsite service of product manufactured and sold by Rinnai.
• Negotiation of all labor rates for authorized service agreements within the region of responsibility
• Monitor the quality of service being provided by authorized service agents and where necessary develop individual improvement programs for identified service agents not performing to required standards
• Provide ongoing technical training to areas Sales Representatives, customers, Installers, and authorized Service agents
• Provide support, as needed, in addressing and resolving escalated field product performance issues
• Provide support on major commercial product install projects ensuring proper sizing and correct installation of products used in the project.
• Provide developmental support to Rinnai’s Regional Service managers and off-site Technical Specialists located throughout North America.
• Serve as liaison between the field and Rinnai’s Engineering department in the identification of possible performance or quality issues and gathering of information in support of the same
• Provide support on major product install projects ensuring proper sizing and correct installation of products used in the project
• Interface with local code officials to address and work through identified code issues
• Represent Rinnai on off site visits and/or liability investigations as required.
• Maintain company provided tools, equipment and property.
• Ensure all activities involved in comply with established legislative laws and/or Company policies and procedures

REQUIREMENTS:

KNOWLEDGE

• Bachelor’s degree and/or equivalent experience in a related field of study such as electrical, electronics, plumbing systems, hydronics, and/or boiler systems. Engineering degree preferred.
• Plumbing/HVAC/Electrical or Gas License is required.
• Minimum 10 years troubleshooting experience with residential and commercial gas water heaters and boiler systems.
• Previous experience in training/teaching required.
• Minimum of 2 years’ experience in managing a territory preferred

SKILLS

• Must possess excellent communication skills, both written and verbal, with the ability to present in front of groups.
• Must be a self-starter with the ability to work both individually and in a team environment.
• Ability to multitask.
• High degree of technical and analytical skills.
• Ability to work with various levels of people, customers or teams.
• Knowledge in use of Word, Excel, Power Point and various web-based tools. Customer / Quality discipline

ABILITIES

• Ability to lift to 75 lbs.
• Ability to travel up to 75% and submit expenses for reimbursement weekly.
• Ability to safely operate company provided tools, equipment and property.
• Professional approach; confidence in dealing with people
• Commitment to achieving established business goals
• Strong technical / customer service orientation
• High level of personal integrity and honesty
• Team player, able to operate with a great deal of independence

Physical Requirements:

Physical Activities

Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. Remaining in a stationary position, often standing, or sitting for prolonged periods. Moving about to accomplish tasks or moving from one worksite to another. Adjusting or moving objects up to 75lbs and repeating motions that may include the wrists, hands and/or fingers. Constantly communicating with others to exchange information. Operating motor vehicles or heavy equipment. Assessing the accuracy, neatness and thoroughness of the work assigned.

Environmental Conditions

Occasionally low and high temperatures. Outdoor elements such as precipitation and wind. Noisy environments. Hazardous conditions. Poor ventilation. Small and/or enclosed spaces. No adverse environmental conditions expected.

Physical Demands

Constant sedentary work that primarily involves sitting/standing. Occasionally, Light work that includes moving objects up to 20 pounds. Medium work that includes moving objects up to 50 pounds.

Benefits

Medical, Dental, Vision, and Prescription

Flexible Spending Account (FSA) options for

Medical and Dependent Care

Paid Time Off (PTO), Floating Holidays (FH)

Paid Holidays

401(k) Plan with Company Match

Company Paid Life Insurance

Voluntary Life Insurance

Short- and Long-Term Disability

Professional Development

Tuition Reimbursement

Annual Incentive Plan (AIP)

Referral Bonuses

Paid Volunteer Community Service Day

Tobacco and Drug-Free Campuses

Employee, family, and friend’s discount

Rinnai America Corporation is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Rinnai America Corporation