San Francisco Casting Calls & Acting Auditions

DESCRIPTION

We Are Royale is seeking a Business Development Coordinator with 1+ years experience in the areas of broadcast, commercial, and interactive media to support our senior leadership in new business development.

KEY DUTIES

• Researching key decision makers and upcoming initiatives for active and inactive clients, as well as sales leads, and compiling findings into actionable insights.
• Actively contribute to the development of industry knowledge and market trends.
• Maintain and consistently update Google Docs/Wiredrive/CRM Tools including department meeting agendas, capturing call notes, and collecting contact information for client database.
• Provide support on case study development including, but not limited to, creating Keynote presentations for business development needs such as capability meetings or sales emails.
• Coordinate flight & travel accommodations when needed (incl. occasional last minute travel).
• Responsible for client gifting upon project wrap and holiday initiatives (e.g. tracking project delivery to cue client appreciation communication, generating gift ideas, arranging, shipping, etc.)
• Keeping an eye toward client entertainment venues (e.g. new restaurants) and coordinating client lunches / dinners (Ie. reservations + seating arrangements).
• Track business development spending & assist in actualizing budgets.

ABOUT US

Semper Ad Meliora. Protect the Creative. Respect the Process.

For over 15 years, We Are Royale has been a creative production company like no other, respecting the creative process as much as we respect the final product we bring to our clients. We believe it’s not just about great creative, but it’s about building an environment for amazing human beings to grow, learn new skills, brush up on old ones, and bring their diverse experiences together as a team to solve creative problems. We go after a diverse array of creative opportunities, from narrative driven content, graphic design and animation, to interactive experiences where we focus on building the most rich and engaging user experiences for brands. Everything we do is designed. Everything we do has heart. And we do our best to ensure that everyone we work with enjoys doing what we love doing: Making things.

ABOUT YOU

• 1+ years business experience working in interactive and creative agency / production company
• Strong analytical & critical thinking skills
• Ability to prioritize effectively
• Experience with and open to a fair amount of data entry
• Excellent communication, note-taking, and writing skills
• Working knowledge and passion for business strategy and emerging media
• Ability to work independently, take initiative, and plan ahead
• Ability to take direction and perform assigned responsibilities with excellent follow through
• Proficient in Mac OS X (incl. Pages & Keynote) and Google Drive (Eg. Docs, Sheets)
• Working knowledge of CRM tools (Ie. Copper), Wiredrive, and spreadsheet management
• Working knowledge of Adobe Creative Suite (Ie. creating sales presentations)
• Bachelor’s Degree in Business Communication, Marketing or similar field preferred

ADDITIONAL DETAILS

• Los Angeles preferred (currently WFH)
• $50 – 65K / salary (or equivalent hourly)
• Potential for full-time staff + benefits (after trial period)
• Full-time benefits include optional 100% health / dental / vision, PTO, 401K, maternal / paternal leave, company events, workshops, and more

APPLICATION PROCESS

• Email resume (PDF only) to jobs@weareroyale.com
• Use subject line: Business Development Coordinator
• Body of email should include salary requirements, start availability, and a brief description about yourself and why you’d like to join the team

We Are Royale is an equal opportunity employer. We believe diversity makes our workplace stronger, more creative, and better for all. If you see a job that speaks to you, get in touch! For more company information, please visit https://weareroyale.com/

We Are Royale

Director of Ticketing & Sales Operations

STATUS: Full time/Regular/Exempt

REPORTS TO: Director of Marketing & Communications

SALARY: $98,000 a year plus benefits

ABOUT A.C.T.

American Conservatory Theater is an essential gathering place that brings artists and communities together to inspire and provoke. Under the leadership of Artistic Director Pam MacKinnon and Executive Director Jennifer Bielstein, A.C.T.’s mission is to engage the spirit of the San Francisco Bay Area, activate stories that resonate, promote a diversity of voices and points of view, and empower theater makers and audiences to celebrate liveness. A.C.T. values inclusion, transformational learning, participation, and rigorous fun. A.C.T. is a Tony Award–winning nonprofit theater serving almost 200,000 people in the San Francisco Bay Area annually through theater, training, and education and community programs.

Position Purpose: As a key member of the marketing team, the Director of Ticketing & Sales Operations works closely with the Marketing and Audience Services teams to develop and implement strategies that increase revenue from single and subscription sales, grow audiences and drive patron loyalty.

The Director of Ticket Services oversees the Toni Rembe and Strand box offices as well as single ticket, group sales, and subscription ticketing operations and policy, including hiring, training, payroll, and scheduling of Box Office and Subscription Office employees, and customer dispute resolution. This is a full-time, exempt position. Must be willing to work some weekends and evenings.

Essential Duties and Responsibilities include the following:

· Develop and execute data-driven strategies that maximize single and season ticket sales through effective pricing, scale of house, inventory management and demand management practices.

· Forecast revenue from single and season ticket sales for all A.C.T. productions and

· Generate and Analyze daily single and season ticket sales reports, participating in weekly revenue pacing meetings with senior leadership to monitor and maintain progress against goals.

· Provide the Director of Marketing logistical and operational support in carrying out new marketing, sales and customer service initiatives.

· Provide operational support for the Education Department’s Student Matinee and workshops programming, supervising the SMAT Coordinator, and assisting with sales reporting and ticketing.

· Coordinate with the I.T. department on administrating Tessitura (A.C.T.’s ticketing and CRM system), with a particular focus on pricing, promotional offerings, subscription, group and single ticketing, and training of Ticket Services personnel.

· Supervise the Group Sales Manager to create excellent group experiences that grow new and recurring revenue and support promotional and community partnership opportunities.

· Work with the Director of Marketing and Communications to develop strategies that expand the diversity of A.C.T’s audiences.

· Collaborate with the Director of Marketing and Communications to conduct and analyze market and audience research to forecast trends, capture demographic / behavioral data, monitor perception of the A.C.T. brand and its productions/programs and evaluate progress against goals.

· Collaborate with key internal A.C.T departments such as Development and Conservatory on inventory management, pricing, handling of major donors/VIP’s and other related matters.

Supervisory Responsibilities:

· Box Office Manager

· Group Sales

· Subscriptions Manager

· Treasurers

Qualifications:

· Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.

· Alignment with A.C.T.’s Mission, Values and commitment to Equity, Diversity, and Inclusion.

· Proven history of generating revenue and sales

· Have a proven history of successful Tessitura back end and data analytics.

· Experience building teams and collaborating successfully

· Must be a self-starter who can take initiative as a leader.

· Maintain excellence in quality and efficiency of work.

· Must be organized and detail-oriented.

· Track record of excellent customer service.

· Able to handle several tasks simultaneously under tight deadlines.

· Strong computer skills, including MS Office suite.

Knowledge, Skills and Abilities:

· Demonstrated skill in understanding of cultural differences.

· Ability to cultivate and develop inclusive and equitable working relationships with A.C.T. colleagues and stakeholders.

· Bachelor’s degree or 5+ years related experience preferred.

· Expertise with Tessitura or similar CRM required.

· Experience in a performing arts or entertainment venue preferred

· Experience with marketing, including loyalty programs and/or subscription packages preferred

Benefits:

· Medical, Dental, and Vision coverage, and Flexible Spending Account

· Long Term Disability, Life/AD&D, and Supplemental Life Insurance

· Retirement Savings Plan 403(b), Commuter and Parking Benefits

· Employee Assistance Program (EAP), Financial Counseling and additional discounts and training opportunities

· Holidays (12 per year), paid time off (PTO), and access to discounts for theatrical training and free tickets to our performances.

The A.C.T. Conservatory

At The Wine Group we are passionate about our people, our future and our wine. We are America’s second largest wine producer by volume with over 1,200 employees globally across 12 locations in California, New York and Australia. We are proud to be responsible for many of America’s most beloved wine brands, including Cupcake, Franzia, Chloe, Concannon, Benziger, Imagery, AVA Grace, 7 Deadly and more. We are dedicated to our culture built on values like entrepreneurialism, innovation, social responsibility and stewardship. To learn about us and our career opportunities, check us out at www.thewinegroup.com and then come join the exciting journey at The Wine Group.

JOB SUMMARY

The Director of Sales will be responsible for leading sales in NM, OK, LA, and MS for The Wine Group portfolio of brands in all sales channels. The role will be responsible for wholesaler management, financial ownership, budgeting, merchandising, trade marketing, retail planner execution and the management of TWG corporate initiatives. In addition, the Director of Sales will have accountability for the recruitment, training, and development of TWG Sales force in the dedicated markets.

ESSENTIAL FUNCTIONS

• Understand TWG initiatives: Manage field sales, trade development, execution, merchandising, private label, national and local sales initiatives. Responsible for prioritization with each channel and division both internally and externally.
• Build relationships with wholesaler, retailers and TWG divisions (Sales, Trade Development, Sales Planning, Finance, Operations, Customer Service, Corporate Brands, Marketing, Trade Marketing, Chain Execution, On-Premise Team, Integration teams).
• Strategy and Analytics: Responsible drawing insights, developing strategy and sales plans that can be executed at the market level. Assist in developing and implementing annual operating plan which includes financial, volume, and distribution objectives.
• Distributor Management: Drive TWG monthly priorities and initiatives through all levels of the wholesaler.
• Schedule and lead effective sales meetings with all levels of SGWS and RNDC Field Sales and Chain management including consistent business reviews.
• Become preferred supplier through development of best practices.
• Chain Account Management: Lead annual and monthly planning on key national accounts, alongside corresponding wholesale chain account executives and TWG Area Managers.
• Work closely with TWG/SGWS/RNDC headquarter teams on a monthly basis to establish strategy, pricing, forecasts, manage inventory and align merchandising objectives.
• Work closely with TWG account teams to ensure alignment with local team.
• Inventory: Responsible for inventory management, with the goal to limit supply chain disruption for both national and private label brands for all retailers in designated market.
• Pricing: Responsible for the establishment, mix, allocation, approval, and execution of pricing playbooks for both wholesalers, on-premise channel, and retail chain banners in designated territory.
• Manage Direct Reports: (1 – Area Mgr. covering LA/MS.) Training, development, coaching and accountability for delivering annual plan
• Administrative Responsibilities: Handle administration as required by both the Trade Development and Sales Teams in market.
• Monthly Sales Forecasting
• Goal Setting for both Sales and Trade Development Teams
• Manage any necessary program trackers (national, regional, and local)
• Manage assigned budgets and complete expense reports with any relevant Travel and Entertainment expenses for both self and team
• Frequent presentation builds and business reviews
• Support and model all Company procedures and policies
• Demonstrate a passion to win and help build a dynamic TWG Sales Team
• Live the Values: Embrace and demonstrate The Wine Group’s Values: Long-Term Sustainable Value Creation, Relentlessly Entrepreneurial, Empowered People, and Responsible and Trustworthy

QUALIFICATIONS

• Bachelor’s Degree
• 8+ Years Field sales experience with a Supplier or Distributor
• Strong Analytical Skills. Preferred to have advanced skills in Excel, Power BI, MicroStrategy, VIP, and other analytics / visual tools
• Ability to understand, interpret and draw insights from IRI
• Advance Presentation capabilities in both building selling stories and presenting to audience
• Willing to travel and with overnight stays as needed
• Experience with pricing, price modeling, ability to manage target market retails.
• Must be a well-organized, self-starter, with an ability to work independently as well as in a team environment and be flexible to changes in the wine industry

PHYSICAL DEMANDS

• Ability to perform tasks requiring bending, stooping, standing, and twisting in an office environment.

At The Wine Group, we are proud to be an equal opportunity employer and we are committed to an environment of mutual respect, diversity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or other characteristic protected by law.

#LI-NA1
The Wine Group

Position Title: Social Media Manager

Location: Burbank, CA (Hybrid)

Reporting to: SVP, Marketing & Digital Strategy

Legendary Entertainment is a leading media company with film (Legendary Pictures), television and digital (Legendary Television and Digital Media) and comics (Legendary Comics) divisions dedicated to owning, producing, and delivering content to worldwide audiences. Legendary has built a library of marquee media properties and has established itself as a trusted brand that consistently delivers high-quality, commercial entertainment including some of the world’s most popular intellectual property. In aggregate, Legendary Pictures-associated productions have realized grosses of more than $19 billion worldwide at the box office. To learn more visit: www.legendary.com.

Summary

The Social Media Manager will be responsible for managing the brand’s presence across all digital touchpoints both consumer-facing and internal.  Candidates must be fluent in strategies for top social platforms, with current knowledge of how to leverage each medium to best engage with our fandoms. This role will work with internal stakeholders to develop, maintain, and create content for a social editorial calendar in support of our film, TV, comics, consumer products, and corporate initiatives. This is a highly collaborative, and team-oriented role which requires working cross-functionally within the company and with external stakeholders. The role sits on the frontlines of our connection to our audience and requires a proactive, creative, and resourceful social expert with deep understanding of how audiences connect to content online.

Responsibilities

• Play a key role in defining and executing a vision for how the Legendary brand represents on social, promoting the brand via our films, tv, comics, and consumer products.
• Be the champion of our audience: bring a deep understanding of what drives our fandoms and ensure that our editorial agenda serves our growing community.
• Create and maintain forward-looking content calendar working with internal team for all Legendary-operated social channels.
• Manage creation of content working with internal team.
• Partner with cross-functional teams to build custom social support around launches, including live event coverage on social, experiential/digital activations, and other forms of digital marketing.
• Work with distribution partners to support and amplify content releases.
• Develop and maintain internal and external-facing email newsletters.
• Construct and implement best in class community management strategies for our different fandoms.
• Oversee and contribute to copywriting efforts across our social platforms
• Deliver regular reporting which tracks audience growth and engagement, as well as internal reporting surrounding our key beats.

Experience & Skills

• Bachelor’s Degree
• 5+ years experience managing the social presence of a major entertainment brand or IP
• Extensive experience developing content for multiple social channels
• Ability to thrive and prioritize in fast-paced environment is a must.
• Familiarity with developing and launching email newsletters
• Experience building and launching digital marketing initiatives
• Nuanced understanding of the social media landscape, top platforms, and audience behaviors
• Keen curatorial eye for interesting, stand-out content online
• Hands-on experience in growing and maintaining an online community
• Experience in tracking, analyzing, and reporting on social performance, with improved growth and engagement in mind. Experience with search analytics and social listening.
• Experience with international social platforms (Weibo, WeChat, VK, etc) a plus
• Proficiency in Adobe Creative Suite and Microsoft Office suite or products
• Strong written and verbal communication skills, including copywriting
• Excellent organizational and project management skills
• Passion for film, TV/streaming, and all things digital

More Information

Legendary Entertainment is an equal opportunity employer. Legendary Entertainment does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual oriented, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.

The anticipated annual base salary for this position is $65k to $85k. This range (amount) does not include any other compensation components or other benefits that an individual may be eligible for. Total rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. Legendary Entertainment also provides a variety of benefits to employees, including health insurance coverage, employee wellness programs, life and disability insurance, a retirement savings plan, year-round paid holidays, and paid time off (PTO).

The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, market demands and indicators, specific and unique skills or training, level of education attained, certifications or other professional licenses held, and if applicable, the geographic location in which the applicant lives and/or from which they will be performing the job. The hiring salary range (amount) for this position applies to New York City and California.

Legendary Entertainment

Skybound is looking for a well organized, flexible and enthusiastic Associate Brand Manager to help support the Brand Marketing team while working on multiple video game titles on console, PC, and mobile. Working under a Senior Brand Manager and with multiple internal and external stakeholders, this person will help manage the day to day executions of assigned titles, while also focusing on approvals, schedules, helping develop creative marketing strategies, drafting consumer messaging, and trafficking creative to ensure high quality execution in our games publishing group.

The ideal candidate for this role will be a creative, analytical, and detail-oriented self-starter who possesses strong multi-tasking and execution skills. This role is responsible for working closely with our interdepartmental teams in Production/Creatve, PR, Trade, eCommerce, Creative Services, Content Marketing, Merchandising, as well as globally with our EMEA and Development partners. While not required, it would be preferred that they have a passion for video games and other interactive forms of entertainment.

Reports: This position will report to the Senior Brand Manager, Games Publishing and the Senior Brand Director

Responsibilities: Responsibilities include, but are not limited to:

• Help to facilitate marketing asset creation (such as key art, trailers, websites, etc.) and execution to improve effectiveness of campaigns. This includes managing the review process and offering creative feedback.
• Support campaign execution and research that help drive title’s revenue and profit target.
• Compile and maintain KPI data to support in the identification of business concerns and related actions.
• Work closely with Sr. Brand Manager and cross-functional teams to execute and in some cases lead marketing initiatives and GTM planning.
• Manage creation of marketing collateral that supports key message for creative from end to end.
• Collaborate with internal production, cross-functional teams, external partners, developers, and agencies for effective campaign execution.
• Track project schedules and key campaign bests
• Be a “Brand Ambassador” between other Skybound Business Units and Games Marketing teams while updating key internal stakeholders on primary beats and asset timelines.
• Provide feedback on game pitches, new title development, in-production titles, and game builds from a brand and creative perspective.
• Other duties as assigned.

Basic Qualifications

• Bachelor’s Degree required
• At least 3 years work experience in related fields that apply directly to job responsibilities

Preferred Qualifications

• Excel as a team player and strive to maximize team/department performance
• Exceptional verbal and written communication skills
• Creative ideas and problem solving
• Excellent organization and project management skills with an ability to manage multiple and changing priorities and adhere to deadlines
• Maintain a professional, calm and action-oriented demeanor

Job Type: Temporary, Full-Time

Salary Range: $45-55/hour

• Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc.
• The salary range listed is just one component of the total compensation package for employees
• Compensation decisions are dependent on circumstances of each role

Company Overview

Skybound is a multiplatform content company working closely with creators and their intellectual properties, extending stories and universes to new platforms, including comics, television, film, tabletop and video games, books, digital content, events, and beyond. We are home to critically-acclaimed global franchises, including The Walking Dead and Invincible.

Skybound Games produces, publishes and distributes video and tabletop games across all genres, including the multi-million-unit selling The Walking Dead video game series. In addition to our wholly-owned franchises, we work with independent developers to foster and create original games with compelling characters and worlds, strong creator and artistic focus, and innovative approaches to engaging genres.

Equal Opportunity Employer

At Skybound we value diversity and are looking for extraordinary employees of all backgrounds! Skybound is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, hair texture or veteran status. In addition to federal law requirements, Skybound complies with all applicable state and local laws governing nondiscrimination.

Skybound will consider applicants with criminal histories in a manner consistent with the CA Fair Chance Act and Los Angeles Fair Chance Initiative for Hiring Ordinance.

Skybound Entertainment

Xoriant reasonably expects the pay rate for this position to be within the following range: $30.00/hour-$38.00/hour.

Job Title: Marketing Manager (Mid level)

Duration: 6+ months Contract with possibility of extension

Location: Culver City, CA (Hybrid) (Monday, Tuesday, & Thursday – Onsite)

Job Description:

Global Customer Experience Home Entertainment

As part of the Client’s Home Entertainment marketing team, this position will develop & drive insights-based marketing programs and facilitate strategic planning for three key digital accounts (iTunes, Google Play, Microsoft,). This role will work closely with Brand, Media, Digital Marketing, and Commercial teams to develop innovative activations that build engagement and drive incremental revenue.

Important Notes:

• Marketing Manager, Global Customer Experience for Home Entertainment/Shopper Marketing team.
• This person will focus on the digital side working with clients like iTunes, Google Play, etc.,
• Ideal candidate is someone who understands transactional entertainment such as EST, iVOD, RVOD, or SVOD.
• They will be working with the clients directly as well as commercial, brand, digital marketing, & legal.
• Must have excellent client facing skills, presentation skills, project management, etc.
• Studio industry background in home entertainment is ideal.
• Mid to senior level role.
• Should have knowledge of Excel, PowerPoint, & asset management databases.

Customer Program Design and Execution

• Design insight-driven programs consistent with the promotion plan
• Develop end-to-end programs for new releases tied to national campaigns with an eye on lifecycle planning (from theatrical release window through home entertainment)
• Develop customer activation programs for TV and catalog titles
• Lead weekly customer meetings and conference calls
• Customer Promotion Planning
• Develop an account marketing plan for the channel
• Develop insights-driven promotion plans that meet Commercial objectives consistent with the overall customer marketing approach (includes thematic development, promoting titles, trade spend management, merchandising vehicles, vendors, pricing, 3rd party promotion planning and timing)
• Track competitor activity and adjust strategies/plans when needed
• Customer Program Measurement
• Achieve account program ROI objectives while balancing value creation vs. cost of complexity
• Support of account growth, profitability, customer satisfaction, and preferred partner stratus
• Conduct robust post-mortems to improve efficiency and effectiveness of future programs

Required Experience:

• 6+ years overall customer marketing and/or media experience (specific experience working with transactional entertainment such as EST, iVOD, RVOD, or SVOD is a plus)
• Must have digital products background and digital customer experience
• 1-2 years working on programs with a digital social component
• Promotional marketing experience is required
• Proven experience in working collaboratively with Sales/Commercial teams and external customers

Thanks !

Hussain Adenwala

Senior Recruiting Consultant

O: 408-550-1252

Hussain.adenwala@xoriant.com

www.xoriant.com

Xoriant is an equal opportunity employer. No person shall be excluded from consideration for employment because of race, ethnicity, religion, caste, gender, gender identity, sexual orientation, marital status, national origin, age, disability or veteran status.

Xoriant

Do you have 2-4 years of celebrity endorsements or partnerships experience? Do you have an interest in working in the entertainment industry? We are on the search for a coordinator for our entertainment client in the Los Angeles area. This is an exciting opportunity for a self-starter to learn the ropes in talent partnerships and branding. The ideal candidate will have the opportunity to grow into a junior agent!

This is a direct hire position in the Los Angeles area. This is a hybrid role requiring 3-4 days onsite and 1-2 days remote. The target range is $60,000 – $80,000 plus potential bonus opportunity, based on experience.

Responsibilities:

• Perform administrative tasks to provide support with clients and internal team members
• Manage company’s social media accounts including Facebook, Instagram, Twitter, etc.
• Interact with agents, talent managers, brands, agencies on a regular basis to support company growth
• Assist with celebrity brand partnerships and endorsement deals
• Responsible for assisting colleagues, talent and vendors with contracts and necessary communication between parties

Qualifications:

• 2-4 years of talent management, celebrity endorsements, brand partnerships, or influencer marketing experience
• Must be able to work onsite 3-4 days per week in Los Angeles area
• Ability to prioritize and meet changing deadlines
• Must be Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)
• Strong written and verbal communication skills are necessary
• Bachelor’s degree preferred
• Experience with Adobe Creative Suite, Canva, Airtable, etc. are a plus

If you are interested in apply for the Celebrity Branding Coordinator role, please send your Word document resume in response to the posting.

LHH

Rakuten Group, Inc. is the largest e-commerce company in Japan, and third largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing and professional sports. The company is expanding globally and currently has operations throughout Asia, Western Europe, and the Americas.

Rakuten Viki is a premier global entertainment streaming site where millions of people discover and consume primetime shows and movies subtitled in more than 200 languages, by our community of fans. With billions of videos viewed and more than 1 billion words translated, Viki brings global entertainment to fans everywhere!

We are in search of a Product Marketing Manager based in the San Francisco Bay Area. He/She/They will be part of a dynamic, creative, innovative and impactful team that is responsible for driving brand awareness, growth, engagement and retention for Viki and our global audience.

This role will be based in San Mateo, CA and report to Director, Brand & Product Marketing.

Key Responsibilities

• Help shape, design and implement the strategy, messaging and positioning for the Viki service in key markets and regions
• Partner with strategy & biz ops team to define GTM marketing strategy for key business initiatives & priorities including (bot not limited to) subscription plan offerings, feature launches and building out our publishing business
• Define and continue to iterate Viki’s most important customer needs and opportunities, staying attuned to the competitive landscape, market trends and white space opportunities.
• Work closely with marketing channel owners and PMs to drive GTM plans and measure impact post-launch
• Effectively communicate and advocate our consumer needs and voice internally and externally
• Drive continued awareness, adoption and engagement of our product and features
• Build a customer journey map to deepen our understanding of our users and their experience across the Viki journey to create an overall better experience and increase engagement/retention

Requirements:

• Bachelor’s degree in Marketing/Business, Data Analytics, Advertising or equivalent business experience in marketing preferred
• 2+ years of product marketing work experience
• Experience with data-driven user segmentation principles and conducting experiments
• Excellent communication skills with the ability to translate insights and data into a compelling and meaningful story
• A champion at cross functional collaboration, having worked across teams and functions and has had success in influencing projects
• A passionate self-starter who can serve as a strong advocate for our customers and our business
• Strong project management skills
• Able to adapt to a dynamic and fast paced work environment

Preferred Qualifications

• Knowledge and passion for Asian entertainment (K-pop, J-pop, Korean dramas etc.)
• Streaming industry knowledge
• Proficiency in Portuguese and/or Spanish is a plus, but not mandatory

At the time of posting, Rakuten expects the base salary for this role will be between $78,624 – $125,216. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.

Rakuten is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. Women, minorities, individuals with disabilities and protected veterans are encouraged.

Rakuten Viki

Who We Are

Artisanal Consulting is a boutique market research consulting firm specializing in bespoke entertainment and technology engagements. Our company may be new to the market research scene, but our people aren’t – we’re former executives and passionate researchers from some of the best-known global agencies in the business who went out on their own to do the agency world differently. How differently? See for yourself:

• Every decision we make is centered on our team and our clients — not stock price or quarterly earnings reports. You’ll never feel pressured to make a sale or take on a project we’re not staffed for to hit an arbitrary goal. We’re selective in the projects we take on to ensure we feel proud of the work we’re doing, our clients have our full attention on every engagement, and, most importantly, our team isn’t overworked.
• Pop culture is the lifeblood of entertainment and technology research and our work reflects that. We follow our passions and help our clients decode pop culture trends to understand what makes consumers tick in ways that engage us—and our clients—visually and mentally. We’re proud creative and tech nerds who are not afraid to learn new tricks in service of these goals, from Photoshop edits to advanced analytics.
• As researchers and marketers, we take so much from the world that it’s only right that we give a little back. We donate a portion of all our engagements to a local charity to support the communities we come from.

For more information on who we are, please visit our website: www.artisanalconsulting.com. We offer competitive compensation, healthcare, 401k, PTO benefits, and are 100% remote.

The Role

Artisanal Consulting is looking for a Market Research Manager or Senior Manager to join its growing boutique market research agency. The role would work on global client and business engagements across a variety of industries, topics, methodologies, and research modalities. This is a full-time exempt position.

Responsibilities

Market Research Insight Design, Analysis & Report Development

• Play a key role in designing and executing quantitative and qualitative projects in a collaborative environments with the broader Artisanal team and directly with clients including, but not limited to, global landscape, strategy, product development, concept, brand, positioning, segmentation, and post-release studies
• Write quantitative questionnaires, review questionnaire logic, and make client updates
• Write qualitative screeners, draft discussion guides, and focus group and community summaries
• Synthesize results into both written and highly visual reports with actionable insights and recommendations

Market Research Project Management & Operations

• Build and maintain key client relationships and serve as the day-to-day point of contact for project communications
• Manage research and consulting engagements from start to finish across a variety of clients and methodologies, keeping projects organized and on track both internally and with external partners, as well as writing summaries as needed for both internal needs and clients
• Oversee programming with programming partners and test survey links to ensure accuracy
• Setup data processing using tools such as Q and Displayr and through DP partners, including writing data processing specs, setting up data tabs and banners in Q/Displayr, coding open-ended responses, and running ad hoc data needs (training will be provided as need)
• Monitor focus group recruitment to ensure participants meet screener qualifications and are appropriately balanced per the project’s needs
• Program qualitative community engagement platforms and manage participant interaction to keep engagement high

Company Marketing and Business Development

• Support responses to RFPs and contribute to proposals
• Contribute to the company’s marketing strategy, including ideating and writing blog posts, capabilities decks, and thought leadership research
• Stay up-to-date on pop culture, entertainment, and tech trends and share ideas for new research topics with the broader team

Ideal Candidate

• Minimum of 3 years of experience at a dedicated market research agency, preferably with an entertainment and/or technology focus
• BA/BS with a strong academic record
• Experience with and/or a desire to learn diverse research methodologies across qualitative and quantitative modalities, including, but not limited to, MaxDiff, correspondence analysis, factor analysis, segmentation, and conjoint analysis
• Strong qualitative and quantitative analytical skills, with a passion and curiosity for learning about the world around them
• Self-starter who is comfortable working both independently and collaboratively and is excited to work
• Strong attention to detail, project management and organizational skills
• Excellent written, oral, and visual communication skills
• Comfortable working in Microsoft Office, Keynote, and Google Workspace (Docs, Slides, and Sheets) programs
• Some comfort with or willingness to learn Adobe Photoshop, Illustrator, and Q/Displayr data processing and analytics tools
• Personal interest and passion for streaming services, video games, movies, anime, and/or sports

Benefits and Compensation

We believe the target range of base compensation for this role is $70,000-$92,000, plus bonus and profit sharing eligibility, as well as employer 401k contributions after 1 year with the company. Actual and total compensation is influenced by a wide variety of factors, including but not limited to job level, years of experience, and level and diversity of expertise.

Benefits include:

• An executive team that’s invested in your career goals and supporting your growth at the company, along with a collaborative environment that prioritizes team workload capacity over sales.
• Opportunities for formalized training across research, design, and focus group moderating.
• Medical, Dental, and Vision benefits, with a fully covered medical Blue Shield PPO option for the employee (with the ability to elect up to Platinum tier benefits) or Kaiser in select locations, as well as fully covered dental and vision.
• 401k with an employer contribution of 3% of gross salary (employer contribution after 1 year with the company, with no vesting period)
• Bonus and profit sharing eligibility (no vesting period)
• 3 weeks of paid vacation

Artisanal Consulting

Are you passionate about entertaining and educating America’s children? If so, read on! Our Customer Success Manager, NuOrder has a customer first mentality who is passionate about the tonies mission and product. They are extremely operational in nature and enjoy the fusion of improving customer experience through operational excellence. They are the system owner of the B2B platform, NuOrder, and ensure it is executed at a high level in brand and product presentation and optimised to scale the business, as well as provide a seamless experience and a complete self-service customer experience. They facilitate the success of our specialty and educator program that is managed within NuOrder.

This position is perfect for someone who enjoys getting into the details, loves challenges, problem solving, and welcomes a blend of both operational and customer-facing needs. The Customer Success Manager will support the Head of Customer Operations and work closely with the National Sales Manager and Channel Operations teams.

Responsibilities:

• Liaison between Sales and Operations team, working cross functionally to ensure needs of retailers are met.
• Manage new product creation in NuOrder. This includes ensuring UPC, product description, price and creative assets are accurate and regularly maintained
• Maintain NuOrder site merchandising to ensure creative assets stay current
• Assist with retailer and educator marketing campaigns within the NuOrder platform
• Partner with Customer Operations on retailer & educator questions regarding NuOrder (order process, troubleshooting, etc.)
• Manage the educator experience within NuOrder and work closely with the Educator team to grow the channel
• Create, maintain and update SOPs for NuOrder
• Manage weekly selling, shipping and other order management reports
• Look for opportunities in current processes that could improve efficiencies and retailer experience. Maintain close relationships with NuOrder representatives.
• Ability to work in a collaborative environment, ensuring detailed communication across all internal channels
• Consistent advanced knowledge on products offered and ability to discuss available options

What You Bring

• 2+ years of wholesale account management experience. Experience in the toy industry is a plus
• Experience with working within an ERP and NuOrder(or similar) is a must
• Highly proactive. Easily able to recognize trends and escalate for immediate resolution.
• Looking for someone who is customer-oriented, can quickly build relationships, has great interpersonal skills, is solution oriented, and remains curious and innovative about how to better service the needs of the brand and specialty sales team.
• Critical thinker who will use all resources to arrive at the best solution for the retailer and brand
• Active listener who is a determined problem solver
• Ability to learn and adapt quickly to new systems and software

Question:

If this job is interesting to you, please email usajobs@tonies.com with your resume and a short description of “What is your favorite NuOrder feature and how does it drive CLV?” (250 words or fewer)

Join the tonies® team

We’re tonies®, makers of the Toniebox, an award-winning, screen-free audio system designed for little listeners ages three and up. We believe childhood should be a time filled with curiosity, wonder, and imagination – not spent staring at screens. Through audio stories and songs, the Toniebox offers a safe and playful way for children to experience the magic of narrative long before they can read the words on a page. With millions of Tonieboxes sold worldwide, we’re redefining storytime and offering families a better option when it comes to the entertainment they offer their kids. Our story is just getting started, and in 2021 we were proudly named one of Fast Company’s World’s Most Innovative Companies. Our team is growing fast with triple-digit growth rates, and we are looking for exceptional talent to join our amazing remote team in the US.

tonies® USA