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Principal Product Manager

Job Type: Contract

Length: Initial End Date of March 1, 2024

Work Location: Remote

Description of Work:

· As a Principal Product Manager, you will be responsible for the visioning of this effort overseeing the product lifecycle and success of a company’s product strategy. You will work closely with Executives, Team Leads, Product Managers, cross-functional teams, including engineering, design, marketing, sales, and third party vendors to identify customer needs, prioritize product features, and drive product development efforts – all aimed at meeting expected client outcomes and business objectives

Required Skills and Experience:

Key Responsibilities:

· Product Strategy: Develop, gain alignment and execute a product roadmap for the Digital Investment Experience that aligns with the company’s strategic objectives and target market.

· Customer Insights: Leverage user research and customer feedback to identify customer pain points and opportunities for product improvement.

· Product Development: Work closely with engineering, design, and other cross-functional teams to ensure the timely delivery of high-quality products that meet customer needs.

· Market Analysis: Stay up-to-date on industry trends and competitive landscape to identify new product opportunities and potential threats.

· Stakeholder Management: Collaborate with internal and external stakeholders, including executive leadership, customers, and partners, to ensure alignment and drive success.

· Metrics and Analytics: Define key performance indicators (KPIs) to measure product success and use data to inform product decisions.

· Team Management: Provide mentorship, guidance, and leadership to other product managers on the team.

Qualifications:

· 8+ years of experience in product management, with a track record of successful product launches and delivering results.

· Strong leadership skills with the ability to influence and motivate cross-functional teams.

· Excellent communication skills, both written and verbal, with the ability to effectively communicate with stakeholders at all levels.

· Experience in Agile development methodologies and using data to inform product decisions.

· Demonstrated ability to balance strategic thinking with tactical execution.

· Strong analytical skills and the ability to use data to make informed decisions.

· Bachelor’s or Master’s degree in Computer Science, Engineering, Business, or related field.

Additional Skills “Nice to Have”:

· Wealth Management Experience & Expertise

· Application Development

Akkodis

We are looking for an experienced Customer Success Manager to join the team and support our rapid growth. You will partner closely with analysts, product, engineering and business leaders to drive the successful adoption of Novisto to help customers realize the business value of our partnership and offerings. the expansion and engagement of our growing customer base

Your responsibilities will include:

  • Partnering with customers to define success and to build a joint plan with defined objectives, milestones, and metrics needed to achieve their goals.
  • Creating deep relationships with your customers and understanding their evolving business needs
  • Designing and executing programs to expand and deepen Novisto usage and satisfaction across your customers, including training, enablement, evangelism, and customer internal marketing initiatives;
  • Managing the customer projects (scope of work, roles, and responsibilities, deliverables, timelines) with clear status reporting, pro-active challenges identification, and resolution by working with cross-functional teams
  • Influencing the positive evolution of our product by sharing insights with the team which thoughtfully represent our clients’ needs, wants, and desires for our product;
  • Serving as the liaison between the client and the product organization to manage client’s expectations, share Novisto’s product roadmap with the client portfolio;
  • Showcasing the compelling impact on your clients’ business made possible by their use of Novisto, and share those stories internally.

What we are looking for:

  • 5+ years of relevant work experience in building and managing high performing Customer Success or Account Management teams or experience in Project Management
  • Deep caring about customers and a natural ability to empathize with and advocate for them;
  • Passion for the ESG industry;
  • Strong communication and presentation skills in English (French is an asset)
  • Ability to independently prioritize work and autonomously manage a large workload;
  • Track record of excellence; demonstrated excellence in work;
  • Structured and analytical approach to any work plan;
  • Entrepreneurial approach to testing hypotheses and quickly iterating on ideas;
  • Startup, software development industry and-or SaaS experience

What we offer:

  • The opportunity to join an early-stage, well-financed company
  • Opportunity to work remotely at your convenience
  • The chance to have an impact by creating a product that is bringing positive change around the world
  • Generous health benefits
  • Beautiful office, in the heart of Old Montreal, steps from the metro.

Novisto

Market Manager – Manitoba, Canada

Selkirk, MB, CA

CRH Canada – Cement MB

Ash Grove Cement, a CRH company, provides Portland and masonry cements to help build the foundation and infrastructure for the world around us. We ship millions of tons of cement from our plants and network of terminals located across North America. When you work for Ash Grove, you are connecting to something bigger. We stand together to reinvent the way our world is built. Join our team and help Ash Grove build America.

Position Overview

The Market Manager for our Manitoba territory (which also encompasses some of Northern Ontario) will be the primary contact for all customer accounts in his/her territory, acting as a liaison between customers and the Company and ensuring quality and consistency of service and/or product delivery. The Market Manager will maintain contact and develop strong relationships with current and prospective clients, generate sales proposals, and service and manage existing accounts.

Key Responsibilities (Essential Duties and Functions)

  • Foster strong relationships with customers and lead in developing customer loyalty and Ash Grove brand reputation
  • Maintain a strong understanding of market volumes, trends, competitive activity and key economic drivers for the assigned territory
  • Develop annual business plans for the territory and for each account, including pricing objectives, technical support, distribution optimization, new products, and receivables management
  • Manage customer accounts i.e. ensure 100% correct daily billing with emphasis on correct and complete entry of pricing, management of payment discrepancies, DSO and rebates. Manage payment discrepancies and DSO problems to ensure customers are being billed correctly and paying correctly as per their agreed terms. Continue to work towards our vision of making Ash Grove the easiest and best supplier in the market to work with.
  • Lead price negotiations with all customers and ensure that they are done in a mutually beneficial, satisfactory and timely manner
  • Promote the consumption of cement and related cementitious products, enhancing Ash Grove brand reputation and awareness and preference for our products in the marketplace
  • Provide up-to-date sales forecasts monthly for each account as required via standard tools
  • Provide first line technical input (testing, specification interpretation, trouble-shooting) to customers and other stakeholders in assigned territory, and engage other Technical Service support as required
  • Develop superior knowledge and understanding of each account, including objectives and strategies, key staff, operations, and financial performance. Provide value added to our customers to strengthen loyalty and brand reputation
  • Utilize all available data, to monitor accounts commercial margin and continually seek opportunities for improvements in commercial margin.
  • Represent Ash Grove by participating in industry associations
  • Manage assigned expense and travel budgets.
  • Follows up on new leads and referrals resulting from field activity
  • Documentation of account, contact and industry information in SalesForce.com

Qualifications

Education/Experience

  • post-secondary, college or University education preferred
  • Cement, concrete or construction industry experience is preferred by not required
  • 2 to 5 years prior experience in the construction industry in sales, operations, or technical service

Knowledge/Skill Requirements

  • Proficient with computers, especially Microsoft software products
  • Position requires physical handling of concrete and cement materials
  • Demonstrated track record of successes; upwardly mobile

Core Competencies

  • Cultivates Relationships and Networks – Cultivate and maintain positive relationships with others in a friendly and respectful manner
  • Ability to work independently with minimal supervision
  • Customer Focus – Explore and understand customers’ requirements to ensure a high level of responsive service
  • Superior skills in strategic thinking and planning
  • Strong organizational and negotiation skills
  • Manages Incidents – Drives committed and effective incident management
  • Leadership – demonstrated ability to:
  • Influence people in the course of their work to meet company objectives
  • Influence and manage change processes
  • Communicate and create buy-in to company vision and values
  • Coach, mentor and develop people
  • Maintain a professional demeanor with internal and external clients
  • Analysis and Problem Solving – Fully analyze issues and problem to make sound decisions on daily activities
  • Communications – Listen and share information clearly and concisely to maintain an environment in which people communicate honestly and openly
  • Implements OH&S Mission – Ensures alignment of OH&S activities arising from Companies OH&S mission
  • Ensures relevant actions are taken so that OH&S requirements are met

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • This position may require some lifting of objects no heavier than twenty pounds (20lbs.)
  • This is sedentary in nature but may require occasional periods of standing and walking.
  • Driving within Ontario and occasional travel within North America for industry events. Candidates will participate in the MOTUS auto-reimbursement program.

Work Environment

  • This position is based in an indoor, climate controlled office space; travelling in vehicle to customer and CRH sites.
  • This position requires visiting customers in-person, and some of these environments are industrial.

The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What CRH Offers You

  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Ash Grove Cement, a CRH company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability–If you want to know more, please click on this link.

Ash Grove Cement Company

Fintel Connect is an award-winning, fast-growing fintech company that is looking for a driven, dynamic, results-oriented leader to join our onboarding team, in the fast-paced world of influencer and affiliate marketing.

Who We’re Looking For:

The ideal candidate is a highly motivated self-starter who is detail-oriented, technically savvy (and can translate technical terms and concepts into everyday language), naturally curious and has a passion for technology and digital marketing. The role requires an individual who is a natural communicator, with a passion for quickly building relationships and trust. Additional skills with html, hardcoding, pixel and tracking are considered an asset.

What we offer:

  • Competitive base salary
  • Comprehensive health and wellness benefits
  • Demonstrated work/life balance
  • 5 Paid personal days and three weeks paid vacation
  • Paid volunteer hours 
  • A rapidly growing organization with opportunities for career advancement
  • Team events & activities
  • Business casual dress code

 

What You’ll Get To Do:

  • Intimately understand technical capabilities and confidently coordinate tracking solutions for launching clients
  • Lead and drive the onboarding of all new Fintel Connect merchants, managing to strict timelines
  • Develop, maintain, and evolve onboarding processes and required documentation to continually improve efficiency and the quality of launching client’s programs
  • Understand and evolve optimal marketing tools (both internal and external) to launch a new client in a way that generates immediate results
  • Content matter expert on Fintel Connect software
  • Minimize uncertainty and avoid any unwanted surprises by reporting on and maintaining project timelines both with upper management and the client
  • Work closely with senior executives and across other teams to create effective processes across the company
  • Measure and report on the performance of onboarding clients to gain insight, identify trends and assess against goals
  • Stay up to date with the latest industry trends (both in the financial space and performance marketing) and competitors to be a subject matter expert to build trust and rapport with launching clients

What We’re Looking For:

  • University degree or diploma in information technology, marketing, communications, or related fields
  • 5+ years of project management experience, ideally at a tech company
  • Strong communication skills with the ability to speak clearly and persuasively
  • Experience/consistent performance in a deadline-oriented environment due to tight time restraints and volume of work
  • Ability to manage multiple projects and juggle priorities with a high attention-to-detail
  • Adaptable team player that is career-oriented and wanting to strengthen their skills
  • Self-motivated and demonstrates initiative
  • Highly organized and thrives when to delivering to self-mandated deadlines
  • Effective written and spoken communication in English (knowledge of French is considered an asset)
  • Notions of how computing languages function, specially HTML and JavaScript would be considered an asset, but not required.
  • Proficient in MS Word, Excel, Outlook, PowerPoint

Why Fintel Connect?

FC looks for employees who are self-driven, fun and have a sense of personal ownership. We promote a culture of “Out of the box” thinking in a creative and collaborative environment. From our supportive and robust onboarding to our fun social events you’ll feel like you’re a part of our team from day one. We invest in your career, support you in honing your strengths and skills and value your pursuit to grow within Fintel Connect. If you feel this is your “fit” reach out and let’s talk.

 

Fintel Connect is an equal-opportunity employer. For more information about us, please visit our website: https://www.fintelconnect.com/about-us/

Fintel Connect

$$$

About VoPay International Inc. 

VoPay is a leader in payment innovation, digitizing direct bank payments with speed and transparency. The VoPay Platform enhances how businesses initiate and accept financial transactions using a single, open API. At VoPay, we have one goal: to eliminate all payment inefficiencies, so businesses can focus on what they do best in today’s digital economy.

The Opportunity

We are looking for a Client Success Manager who will take a key role on our team.   As a Client Success Manager, you will become the key contact of our client portfolio. You will build strong relationships with the client and get to know their businesses and goals and make recommendations to get the most out of our technology solutions. You will be their advocate and the one they’ll turn to for advice, ideas and support. The Client Success Manager is responsible for ensuring the overall satisfaction of our clients, and ensuring VoPay constantly exceeds client expectations. 

Duties and Responsibilities

The Client Success Manager will develop healthy customer relationships and become the trusted partner on behalf of VoPay. Your responsibilities will include:

  • Maintain successful training programs that will make it easier for customers to take advantage of VoPay’s products and services
  • Constantly evaluate and analyze customer needs to ensure the package of services are appropriate for the stage of growth the customer is in
  • Maintain development plans for each customer, including retention and growth strategies
  • Build and implement a new customer onboarding program hand have the appropriate level of technical knowledge and project management to get the customer to conduct their first transaction on the platform
  • Acts as an advocate of the customer to ensure their voice is heard at VoPay, especially as it relates to customer service
  • Using in-depth knowledge of VoPay’s offerings and the customer needs, introduce customers to other  VoPay products  and  services that would be beneficial to them
  • Promote customer loyalty with constant monitoring and timely follow-ups
  • Identify potential customers that possess churn risk and work with management to remediate these accounts
  • Coordinate with other teams across our organization to propose improvements to our customer journey. Identify problems that affect multiple clients and forecast what those trends mean for future churn



Qualifications  

  • You’ve got experience in support in a high technology / SaaS / Fintech environment with a proven ability to plan and execute; an understanding of payment processing technologies is a plus
  • Driven to understand how things work, seek out sources of information and pick things up quickly. Able to dig deep and seek to understand the “why” with an eye on delivering stellar customer service and experience
  • A true passion for customers – fanatical about getting them the right outcomes and becoming their advocate
  • Passionate, proactive self-starter that is self-directed and able to solve problems and execute independently
  • Strong team spirit and ability to work effectively in collaboration with others, coordinating across teams and building consensus
  • Excellent communication skills (fluent in English) and ability to influence and steer customers, and spot opportunities to help
  • Good business judgment and common sense and ability to prioritize effectively
  • Start-up mentality a must, prior start-up experience a benefit
  • Hungry to self-improve and take on more responsibilities quickly – our ambitious expansion plans mean we’re looking for new leaders to help us grow
  • Experience using helpdesk and CRM tools such as Zendesk, Salesforce or Hubspot.

VoPay

Are you a strategic communicator and an exceptional storyteller? Can you pivot and flex in a fast-paced, dynamic environment? If you’re looking for meaningful work that can make an impact, this is the opportunity for you. We are looking for an experienced Communications expert to join our Marketing and Communications team who brings broad industry experience in corporate communications to support our work across the foodservice, grocery, healthcare, pharmacy, and retail sectors.

In this role, in addition to your mastery with words and an eye for detail, you will bring exceptional communications and strategic thinking skills to lead a highly engaged team to support business priorities, raise awareness and enhance perception through engaging copy and content that reinforces the value of GS1 Canada and Global Standards

WHAT YOU’LL DO

  • Overall writing and storytelling within the organization, including development of organizational key messages and content that reinforces our value propositions across all touchpoints, including social, web, email and collateral
  • Manage capacity and deliverables of a high-performing team, ensuring quality work and accountability to meet timelines
  • Motivate, engage, coach and performance manage the communications team, including a copywriter, social media coordinator and translation team
  • Drive department transformation, evolution and efficiency, in collaboration with other members of the management team
  • Close collaboration with the Marketing and Creative teams on the development of strategic, integrated Marketing Communications plans to support business priorities
  • Development and management of an internal corporate communications strategy
  • Development of corporate communication resources (writing guidelines, key messages, boilerplates, testimonials, case studies, etc.)
  • Implementation of GS1 Canada’s social media strategy, including content planning and development, and KPIs across social platforms
  • Development and deployment of internal and external newsletters or bulletin-type communication
  • Content management for GS1 Canada’s corporate intranet
  • Development and implementation of a GS1 Canada PR/media strategy
  • Oversee delivery of media scan reports and customize as needed
  • Maintain and execute issues management communications plans as needed and play a lead role in the company’s efforts to anticipate, identify and address potential threats to reputational health

WHAT YOU’LL BRING

  • Bachelor’s Degree in Communications, Journalism, Writing, English, Marketing, Public Relations or a related area
  • 7+ years of experience in writing, developing and implementing corporate communication strategies, plans and deliverables
  • 3+ years of experience leading and coaching high-performance communications teams
  • Impeccable writing, listening, editing and communications skills with proven ability to communicate succinct, impactful content and coach and train others to do the same.
  • Ability to listen to feedback, incorporate it in materials and cascade it throughout the team to ensure consistency across teams and channels.
  • Expert knowledge in communications best practice, channels and trends, and how to best leverage for communications planning as part of an overall strategy
  • Ability to anticipate, initiate and drive process improvements or gaps when identified
  • Strong presence with the ability to lead tough conversations, navigate complex organizations and influence decision making
  • Demonstrated ability to manage multiple, simultaneous priority projects in a fast-paced environment
  • Strong alignment with GS1 Canada values: Accountability, Inclusive Collaboration and Integrity Always
  • Bilingualism (English and French) is an asset – verbal and written

GS1 Canada is an equal opportunity employer. If selected for an interview, please advise our Human Resources team at humanresources@gs1ca.org if you require accommodation due to a disability during the interview and assessment process.

GS1 Canada

$$$

Who we are

Fluxon is a global product development company founded by ex-Googlers and startup founders. We work with fast-growing startups and tech leaders like Google, Stripe and Zapier to deliver the world’s most innovative products. Bringing together strong expertise across disciplines and industries, Fluxon offers full-cycle software development: from ideation and design to build and go-to-market.

Currently, we are looking for an experienced Senior Product Manager to join our team. Our HQ is in San Francisco, but this position is fully remote with a strong preference for a candidate based in Toronto, Canada.

Who you are

In this role, you will work cross-functionally to guide products from conception to launch by connecting the technical and business worlds. You can break down complex problems into steps that drive product development at lightning speed. You are our main point of contact with clients and are responsible for guiding products throughout the execution cycle.

You live for building and launching innovative products. You take pride in achieving the best results. You can work at any company in the world, but you choose us because we’re always striving to innovate. You are brilliant, yet humble. You like working in a team, because you believe the whole is greater than the sum of its parts.

If this sounds like you, we would love to chat!

Key responsibilities

  • Work closely with our clients and internal teams to ensure that a complete product with an excellent value proposition is being designed and delivered to the market.
  • Coordinates cross-functionally with engineers, UI/UX team and business owners to identify/ define specifications, and continuously communicate project status and needs.
  • Be responsible for feature trade-offs and prioritization during the product development process. Ensure that the products being built meet the defined specifications.
  • Provide management visibility into project progress, while supporting effective decision- making, approvals, and direction.
  • Organize and conduct periodic project reviews with key stakeholders to provide progress and plan to key milestones, manage key decisions and mitigate risks.
  • Understand the domain and know the experts to ask the right questions to prioritize and perform necessary follow-ups to resolve issues.

Qualifications

  • Bachelor’s degree required. MBA or Engineering background is a bonus.
  • Have experience working directly with Executives
  • Minimum 5+ years product management experience.
  • Demonstrated ability to bring structure to ambiguous environments and relate well to people at all levels of the organization.
  • Demonstrated experience working with global product teams and engineers.
  • Ability to understand complex technical concepts and communicate them to non-technical stakeholders.
  • Ability to influence change outside of your span of control and build stakeholder support.
  • Strong negotiation skills and the ability to get results through formal channels and informal networking within a matrix project organization.
  • Strong and concise verbal presentation and written skills.
  • Self-starter who is energetic, enthusiastic, adaptable and a customer-oriented team player.

What we offer

  • Exposure to high-profile SV startups and enterprise companies
  • Competitive salary
  • Fully remote work with flexible hours
  • Flexible paid time off
  • Profit-sharing program
  • Healthcare
  • Parental leave, including adoption and fostering
  • Gym membership and tuition reimbursement
  • Hands-on career development

Fluxon

$$$

Leading the global (Aerospace & Defense) A&D Business Unit’s marketing team, the A&D Marketing Director will be responsible for developing and executing best-in-class marketing plans to deliver on demand generation goals, further establish IFS’ unique thought-leader brand position and helping define our differentiation in the A&D sector.

This role will be significantly focused on top-of-funnel development by helping to generate newly qualified leads and supporting the progression of those leads through the sales cycle to close, as well as evolving our account based marketing activities. This includes sales opportunity creation and development in both existing key accounts and prospects in A&D target sub-industries more broadly.

Finally, the A&D Marketing Director will play an important role ensuring the A&D marketing strategy supports the A&D business plan and global marketing objectives and is consistently coordinated across various functions and activities at IFS.

KEY RESPONSIBILITIES

  • Develop and execute a marketing plan and strategy to support our go-to-market that is aligned between the A&D business unit, including the sales and pre-sales teams, and the corporate and regional marketing teams
  • Build compelling industry campaigns to support demand generation that local field marketing teams localize and implement, including post-campaign results analysis and reporting
  • Lead generation and qualification working with regional field marketing teams and key account managers (“KAMs”) to activate campaigns and achieve results; campaigns and activities include virtual and on-site events, webinars, digital and social media, direct to market and with partners
  • Collaborate with Account Executives (“AEs”), KAMs, BDRs and local marketing teams to support account strategies by initiating targeted account-based-marketing (“ABM”) activities
  • Management and/or coordination of industry events, tradeshows, and external productions, working closely with local marketing and A&D sales and pre-sales teams
  • Implement a global English-language focused PR and communications program, working with corporate communications and a dedicated PR agency, that includes media releases, thought leadership articles, customer achievements, and analyst briefings
  • Develop and manage strategic brand-building activities that further IFS market positioning
  • Support A&D leadership with market segment and pipeline insights, including CRM reporting and lead management; support IFS win/loss analysis process and competitive insights gathering, analysis and communication
  • Manage A&D marketing budget including planning, forecasting, and results reporting
  • Lead a team of dedicated industry marketing professionals: setting objectives, measuring performance, managing workload responsibilities, and supporting and inspiring the team to excel

Qualifications

  • Proven success in a similar role within a global enterprise software organization along with an understanding of the A&D industry and EAM space
  • Skilled relationship and team builder with the ability to influence and partner with internal and external stakeholders
  • Experience in creating and executing demand generation campaigns: both traditional lead gen and ABM
  • Excellent verbal, presentation, and written communication skills; fluent English
  • Demonstrable ability to communicate how industry solutions achieve business value
  • Strong leadership skills, results oriented, with clear drive and initiative — highly motivated with a determination to succeed
  • Experience in B2B marketing with knowledge of industry tools such as Marketo, CRM, PowerBI, LinkedIn
  • University degree in business or marketing (preferred)
  • An obvious passion for industry marketing in support of building and scaling a successful industry-leading business

Additional Information

We are looking for applicants to be based in one of the following regions;

Ottawa, Canada; Chicago, USA; London, UK

IFS

Team Town is Canada’s newest and leading destination for Team Sports. Our commitment is to bring top-quality team sports equipment to Canadians across the country. We cater to the needs of athletes of all skill levels and ages by providing them with the best possible gear and equipment to enhance their performance on the field, court, or rink.

Whether you’re a seasoned athlete or a novice trying to get started in a new sport, Team Town has something for everyone. From beginner-level equipment to professional-grade gear, the company has it all. Our customers will be able to take advantage of expert advice from the knowledgeable authentic and friendly staff who are always on hand to help customers find the right products to suit their needs.

YOU are a coach, athlete, and player. You have in depth knowledge of the products we carry because you play in the arenas, courts, and fields of these sports. You believe in the spirit of team, adapting to the ever-changing retail environment, being part of constant innovation and working alongside the best coaches, captains, teammates, and vendors in the business.

THE ROLE:

Reporting to the Director of eCommerce, the Manager is responsible for developing a team and leading all the tactical operations of specific eCommerce websites. The Manager will be comfortable operating at a strategic level and at a tactical level. The ideal candidate will have prior experience building websites, understanding user-experience, conversion rate optimization experience and the ability to analyze data to improve site merchandising. The role requires a candidate who is a natural leader, great communicator and able to influence cross-functional teams.

WHAT YOU’LL DO:

  • Lead and develop an eCommerce team and agency to drive online sales and KPIs; focus on training and personal development plans
  • Deliver on the development and execution of the e-merchandising annual operating plan; achieve objectives with a focus on core customer segments, retention and competitive landscapes.
  • Responsible for the management of eCommerce operations including product onboarding process, inventory management, weekly promotions, online storytelling and U/X enhancements.
  • Partner with cross-functional members to create marketing storytelling tiers, promotional analysis and site improvement initiatives in order to optimize the conversion rate (experience leading A/B tests an asset).
  • Work collaboratively with key stakeholders to create necessary procedures and processes, while maintaining a customer-first mindset.
  • Ability to analyze data/analytics and research to generate insights and new opportunities for growth. Opportunity to present recommendations to key stakeholders and lead approved opportunity from ideation to execution.
  • Digital Product Tools; focus on improving tool capabilities, reporting on performance and tracking ROI.
  • Partner with the eCommerce Director to create the annual operating plan and supporting budget recommendation. Accountable for owning the operating budget throughout the year.
  • As required, participate in eCommerce special projects and new initiatives.

WHO YOU ARE:

  • Bachelor’s degree in marketing, business, operations, and/or relevant field of study
  • 3-5 years experience in leadership management roles with 3+ years experience working in an eCommerce related role (preferred experience building a website or strong site-merchandising background)
  • 3+ years’ leading and maintaining a collaborative team environment
  • Conversion rate optimization & A/B testing experience
  • Experience working with content management systems and eCommerce backend systems
  • Experience with analytic platforms. Able to analyze large amounts of data and create insights that improve the business.
  • Strong understanding and expertise of SEO/SEM.
  • Understanding of eCommerce P&L and forecasting considered an asset.

Team Town Sports

The Sustainability Specialist will implement and support Aviva’s Net-Zero programs to drive our insurance businesses and corporate functions to improve performance through better environmental and social outcomes. We are seeking a business sustainability professional with demonstrated experience and expertise in multi-functional teamwork, relationship-building, strategic planning, and project management experience who will support sustainability practices across the organization to meet Aviva’s dedication to be net-zero by 2040.

What you will do

  • Develop Analytics and Technology solutions that will provide Monitoring, Forecasting and Predictions to meet Aviva environmental sustainability commitments.
  • Collaborates with a wide variety of (internal and external) business partners to define and drive business intelligence/management information requirements, leading to insights which will implement and track our sustainability targets.
  • Create executive presentation materials, metrics and performance reports, and ad hoc requests including crafting analysis, conclusions, and facilitating associated actions
  • Ensure clear governance, detailed execution, and communicate results, this includes:
  • Measuring and reporting on progress on agreed KPI(s) against the strategy goals
  • Develop action plans to supervise progress
  • Reporting, Reporting Distribution and Publications
  • A clear understanding of business needs and strategy with ability to communicate and complete requirements.
  • Lead data sourcing, mapping, program management, and development.
  • Maintains breadth and depth of knowledge applying enterprise and industry / market trends and regular benchmarking exercises.
  • Stay update-to-date with Environmental and Government regulations relating to Sustainability initiatives and targets.
  • Develop, lead, and handle various key projects and assignments as the need arises, including project plan development, business case development, strategic oversight, and management.

What we are looking for :

  • University degree in Business Administration, Actuarial Science, Data Science, Statistics or Math, or related field
  • 5+ years BI Analytical Experience preferably in the insurance or financial sector
  • Strong Technical Skills – SAS.
  • Proficient in Programming & Querying languages (SQL, Python, or others)
  • Proficient in Excel, Word, PowerPoint
  • Strong business knowledge and technical skills to advise and recommend optimal, relevant, and accurate information to the business for decision making purposes.
  • Self-starter and proactive attitude with capability to effectively implement end to end deliverables.
  • Well-Organized, resourceful, efficient and ability to manage various partner and projects timelines concurrently.
  • Strong written and verbal communication skills with experience presenting at all levels.
  • Strong customer focus and relationship management skills.
  • Both a strong leader and team player
  • Ability to acquire new technical abilities to keep pace with evolving data landscape.
  • Strong analytical skills and detail oriented.
  • Proven track record to embrace and lead change, be highly adaptable and flexible, decisive and display excellent judgment.
  • Strong consulting skills, ability to influence partners.
  • Effectively works within a matrix & complex environment.
  • Team leadership skills.
  • Insurance or Financial Background.
  • Previous experience in Visualization Systems – Qlik, Business Objects, Tableau, etc.
  • A solid understanding of Aviva’s in-house systems (General; RTM; RTG, MINDS; SAS; Guidewire)
  • Understanding of data flows and data relationships between systems

What You’ll Get:

  • Competitive rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
  • Start with 4 weeks of annual vacation
  • Exceptional Career Development opportunities.
  • Hybrid work model
  • We’ll support your professional development education

Aviva Canada

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