Toronto Casting Calls & Acting Auditions

Title: Sr/Business Development Manager

Locations: Remote: Canada/North America

Line of Business: Business Development, Player Support

Contract: Permanent

Salary: Highly Attractive + Bonus / Incentives

Overview

Pole To Win is looking for a Senior Business Development Manager or Business Development Manager to develop relationships and grow new business revenue within the video games industry. This individual will be a dynamic and highly motivated sales manager, who will cultivate and build long-term relationships with new clients, close new businesses, liaise with decision-makers, negotiate service contracts, and manage client relationships.

This position is perfect for an engaging, personable, enthusiastic, and results-orientated individual, with a passion for video games and helping developers through post and pre-production services. Growth will be driven through growing and managing relationships with a dedicated client base through creative solutions matching to developer’s needs. The successful candidate will have a track record of exceeding KPIs through cultivating and growing relationships. This role will report to the Head of Business for Player Support.

This is an individual contributor’s new business sales role.

What you’ll be doing

• Generating new business / large new logo business with a focus on player/customer support and community management solutions.,.
• Creating a client base through content-lead outreach campaigns and developing and executing contact strategies including cold calling, and social and business networking.
• Developing a partnerships strategy in partnership with other key stakeholders in the business and attending client meetings, presentations, trade shows, etc.
• Managing the full sales cycle from prospecting to closing and working collaboratively with the delivery teams to create effective solutions for each new client.
• Identify new prospective clients, develop and execute sales development strategies for these and develop net-new business sales to agreed sales targets
• Qualify all sales leads, provide value/benefit assessments, and generate plans to close, and work with the service delivery teams to create quotations for new and existing customers.
• Act as Key Account Manager for selected customers, managing the relationship with the client, customer review meetings and participating in communications with the client, and handing over to our Client Partnership Management team.

What we’re looking for

• Experience selling customer services, outsourcing services, or adjacent services – ideally player support, community, and related tech products and services to different stakeholders at all levels of target organizations
• Knowledge of Player/Customer Support Management either within business development, account management, or operations with a large network of Player Support contacts in the gaming industry.
• Proven track record of exceeding targets through building strong client relationships or significant experience in selecting and managing outsourced vendors in the games industry, or alternatively fintech, new-gen technologies, or social media sectors.
• Refined communication skills across all communication channels with the proven ability to work largely unaided in detecting, qualifying, and closing new business.
• Excellent problem-solving, and analytical skills with strong experience with spreadsheets, word processing, and sales CRM tools.
• Effective time management and must be comfortable working at senior executive contact levels.
• Must be self-motivated and able to operate in a remote environment whilst traveling when required.
• Must have a dedicated workspace if working from home.
• Experience managing a revenue pipeline with excellent presentation, communication, and interpersonal skills.
• Ability to forecast opportunities, be self-motivated, organized, with a passion for gaming.
• An organized individual with a passion for gaming.

Benefits

• Highly Attractive and competitive basic salary with a personal incentive plan.
• Working with people creating cutting-edge interactive entertainment.
• Excellent OTE with % based commission package.
• Group pension scheme and death in service benefit.
• Dynamic and entrepreneurial culture.
• Video games-focused environment.
• The opportunity to work with video games pioneers creating cutting-edge interactive entertainment

Who we are

PTW is a boutique games services company that provides custom solutions worldwide. We believe in accelerating innovation across the globe. We started more than 25 years ago and since then, have grown exponentially year-on-year to who we are today. Our history is in gaming, and we are still gamers at heart. In our time within the games industry, we have worked on over 1,500 titles across all genres and all platforms.

We have grown rapidly over the past few years and now have 16 sites spanning the globe. The PTW umbrella of companies includes SIDE, 1518, OR Esports, and Entalize. SIDE works at the cutting edge of interactive media as a provider of audio services for the global entertainment market. 1518 is known industry-wide for world-class art and is also our in-house game and product development studio.

Basically, anywhere in the world, on any platform, in any genre, we can help come up with a custom solution to make games run better, get to market faster, and enhance the lives of more players.

In summary, we connect and bring fun to the world.

Welcome to PTW

PTW

About us

We offer you a challenging job in a fast-growing company with a well-known reputation in the worldwide entertainment industry. You’ll get the feeling that everyone around you is pulling together to get things done, whether you’re working in the office or in the warehouse. We wouldn’t be where we are today without our people. As one of the largest single-source suppliers of leading-edge technologies and high-quality solutions, we are excited about the future of the company, and we want you to be part of our success story. We encourage your opportunities for career growth and develop your talents. We also offer a competitive salary, comprehensive benefits, and a bunch of fun colleagues.

TO BE CONSIDERED FOR THIS ROLE, PLEASE COMPLETE A BRIEF PERSONALITY ASSESSMENT. SEE THE LINK BELOW. THIS WILL ALLOW FOR US TO GET TO KNOW YOU BETTER.

· Complete this survey, https://go.apply.ci/s/93A71B0000

· Attach a copy of your resume to the completed survey and indicate the position applying for

What Will You Do?

Supervise Customer Service Department

• Manages a team of assigned Sales Coordinators and ensures they comply with company guidelines particularly related to quality of service.
• Hiring, managing, scheduling, and training the Sales Coordinators
• Support sales process with full cycle coordination (quote to invoice), for USA and Canadian Sale Reps.
• Order processing (end to end) of Purchase Orders for drop shipments, custom orders and stock orders.
• Checks orders to ensure back orders are ordered for inventory shortages and release orders by priority level.
• Run reports to ensure stock orders for 2-month supply are maintained. Run product history reports on the Key Client accounts to ensure that we keep equipment levels available with proper restocking quantities.
• Coordinate the manufacturing point, scheduling, shipment and delivery of product. Prioritize and negotiate product availability with the expeditor
• Understand and follow policy guidelines relative to stock orders, no-charge orders, special charges, quality compliance, credit, freight recovery, commission levels and commission splits
• Follow up daily on order status and notify customers or sales reps of any changes. Work with production management and expediting to meet customer requirements

Process Improvement and Training

• Drives initiatives to improve day-to-day efficiency and processes
• Identifies opportunities to update or improve customer service procedures and makes recommendations to the Vice President of Operations.

What Do You Need to Succeed?

• Post-secondary degree or diploma
• A minimum of 4 years’ proven sales process support experience in a logistics or 3PL environment
• Dynamic and well-organized with the ability to prioritize and multitask
• Experience working with an inventory management software
• Proficiency in the Microsoft Office suite
• Exceptional problem-solving skills and autonomous decision-making abilities
• Strong customer service orientation and interpersonal skills
• Proven Team collaboration skills – partnering with managers, executives, sales, marketing and customers
• Exceptional interpersonal/team-building skills including the ability to communicate with all levels of the organization and participate in multi-functional teams
• Detail-oriented, demonstrate strong written and verbal communication skills
• Ability to work in a dynamic environment and be results and deadline-driven
• Be proactive in identifying, resolving and communicating challenges
• Good organizational and time management skills
• Possess excellent follow-up capabilities, ability to prioritize and handle several projects simultaneously

Preferred Skills

• Knowledge of the Entertainment Lighting industry
• Bilingual in English and Spanish preferred

TO BE CONSIDERED FOR THIS ROLE, PLEASE COMPLETE A BRIEF PERSONALITY ASSESSMENT. SEE THE LINK BELOW. THIS WILL ALLOW FOR US TO GET TO KNOW YOU BETTER.

· Complete this survey, https://go.apply.ci/s/93A71B0000

· Attach a copy of your resume to the completed survey and indicate the position applying for



A.C. Americas is a respectful, caring and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position. Applicants need to make their requirements known when contacted or alternatively you may contact Human Resources.

A.C. Lighting Inc.

Title: Business Development Manager (one year contract)

Hours of Work: Full-time (37.5 hours per week, with a flexible schedule), but open to negotiation for the right candidate. The role also has the ability to grow and become permanent for the right person.

Our small but mighty organization is starting to grow, and is looking to fill the new role of Business Development Manager. The Business Development Manager will establish and build long-term relationships with clients in order to generate sales leads. This position aims to drive new growth and profitability for the organization by leading prospecting and deal management activities.

The Business Development Manager will achieve revenue targets through new business attainment and support upsell opportunities to past clients. This role also establishes relationships with key senior-level decision makers and influencers in target businesses across various segments. This is an excellent opportunity to learn and grow while making an impact.

Primary Responsibilities:

New Business Development

● Accountable for seeking out and closing on new revenue opportunities by leveraging industry networks, established reputation, competitive intelligence, and utilizing a variety of direct sales efforts. Accountability extends across multiple products.

● Create demand for the organization’s products and services via innovative promotion with prospective customers

● Receive and manage inbound sales leads, sales funnel, and communications with potential clients and with established speakers’ bureau partners

● Collaborate with VP of Strategy to shape sales plan and goals

● Create, monitor and revise lead generation plans to ensure a substantive sales opportunity pipeline

● Prospecting, client outreach and relationship management

● Manage and grow a client base while meeting monthly goals

Customer Management

● Relationship management of existing partners (harvesting/cultivating). Accountable for building, maintaining and managing solid relationships with clients in order to drive the business plan, maintain existing business and develop new business.

● Manage relationships through regular contact with partners, providing advisory services around the company’s products and services

● Prepare, review, and sign offers/contracts and proposals

● Develop and sustain exceptional consultative relationships with new and existing clients to ensure their needs are being met beyond expectations

● Work in conjunction with the Business Manager to ensure seamless execution of all engagements

● Work in partnership with our clients (companies, event professionals, and associations) on each event to meet and exceed their program goals

Product Management

● Support VP of Strategy and Business Manager with product management on pricing, quotes, proposals, growth initiatives, and portfolio adjustments

● Achieve annual sales goals

● Provide strategic insights for continuous improvement of sales growth

● Generate and deploy broad, deep and special knowledge of products and solutions; considers market issues in design of individual products and solutions

Qualifications:

Education

● A university level degree

Experience

● Sales professional with five-plus years of corporate event/music industry related experience.

● 2-3 years B2B sales and account management preferred

● Passionate about ideas, current events, trends and stories – knowledge of workplace and leadership trends is a plus

Effective Communication & Professionalism

● Excellent communication skills with demonstrated ability to adapt communication style suitable for a wide range of individual needs

● Effective communicator able to sell intangibles and experiences

● Employs the highest degree of professionalism in all situations and with all individuals

● Self-motivated with a growth mindset able to work independently as well as part of a team

Commitment to Customer Service

● Demonstrates a commitment to excellent customer service

● Applies organizational values in all interactions with customers

● Ensures care and responsiveness to the needs of clients

Self-Direction & Initiative

● Manages time effectively

● Practices self-awareness

● Establishes a level of comfort in asking for assistance when needed

● Self-driven and goal oriented to meet sales goals and and new sales initiatives

● Ability to multitask and prioritize work while remaining flexible to address new issues as they arise

Additional Skills

● Knowledge of and experience in the events, meetings, training & development, or entertainment industry an asset

● Experience working with promoting influencers, entertainment professionals, public speakers, or actors

● Contract negotiation, purchasing, industry panels, event planning, press releases, networking, communications, media relations

● Proven ability to think creatively, and to drive sales with new approaches and ideas

● Computer skills, including use of Microsoft Office, CRM software, Google Docs, and social media platforms, with the ability to learn new software quickly

● Has maintained a diverse network of contacts in music, film, television and theatre

About Jennifer Moss Inc.

Jennifer Moss is a journalist, author, speaker, and strategist who is driving the conversation towards healthier workplace cultures. Jennifer Moss Inc. provides speaker services, workshops and seminars, and strategy services to organizations and individuals to support well-being for healthier, happier, and more productive workplaces.

In addition to providing the above services, Jennifer has a syndicated radio column, writes for Harvard Business Review, and is featured in a variety of high-profile media.

We are a fully remote organization, and we provide the following for our employees:

● Flexible work schedule

● A great collaborative atmosphere

● Be part of a growing organization

● Ability to job craft and shape the direction of the role

● Excellent health benefits and wellness offerings

● Summer Fridays off

● One-week holiday shutdown

To Apply:

Please submit your resume and cover letter to Katie Lewis, Business Manager at katie@jennifer-moss.com. The posting will remain open until a suitable candidate is found. We thank all applicants; however, only those selected for an interview will be contacted. 

Jennifer Moss Inc.

Founded in Calgary, Alberta in 2001, CoolIT Systems Inc. is the global leader in liquid cooling technology. Today, CoolIT’s technology is disrupting the inefficient, expensive, and outdated paradigm of using air to keep electronics cool.

We work with the biggest names in the technology industry to enable high-performance data centers and desktop computers that are used for everything from solving science’s most complex problems to delivering the latest high-end entertainment experiences.

As a Deloitte Fast 50 Clean Technology 2022 award winner, CoolIT expects to continue our strong growth trend in 2023. With a record-breaking open order book and an average YoY revenue growth rate of 60% since 2016, there’s never been a more exciting time to join our team.

The Role:

• Identify and develop strategic account plan for targeted key global accounts
• Quickly develop an in-depth understanding of top 100 technology companies
• Understand customer needs and articulate these requirements to internal stakeholders
• Develop a trusted relationship with deeply technical target customers
• Build a clear business plan for each new account
• On-board new accounts and manage the handoff to internal development teams

Your Experience:

• Bachelor’s degree in engineering or technical field required
• 5+ years’ experience in technology sales
• Comfortable and adept at presenting technical concepts to a technical audience
• Excellent planning and execution skills as they relate to pre-defined account plans
• Works independently, is self-motivated and able to complete tasks with minimal supervision
• Strong proficiency in Microsoft Office applications
• Ability to travel up to 25% of time

Why CoolIT?

We strive to be an employer of choice and as such we believe in rewarding our employees with career and development opportunities that will maintain and strengthen our culture while aligning to our vision and values.

We are a company that is full of vibrant, innovative people who love what we do. Our comprehensive benefits package includes the following:

• Vacation and flex days, and paid company-wide shut down during the holiday season
• Competitive compensation and bonus programs
• Comprehensive benefits including Health, Dental, Health Spending, and a Wellness Account. These costs are covered by CoolIT and in force on your 1st day of work
• Dress for your day – a casual yet professional environment
• Retention rewards like “The Big Coffee Break” that reward tenure with additional vacation time and a monetary bonus

We thank every candidate in advance, however, only those selected for an interview will be contacted. Successful candidates for this position may be required to undergo a security screening, including a criminal records check and a credit check.

CoolIT Systems

COMPANY OVERVIEW

Mosaic is a leading North American Integrated Agency, specialized in connecting with consumers through Experiential Marketing, Sales & Merchandising, and Shopper Marketing. At Mosaic, we are never satisfied with the status quo and are in constant search for new ideas and new ways to help our clients build their brands amidst the evolving dynamics of empowered consumers and leveraging new technologies.

ROLE OVERVIEW

The Account Manager (XM/Integrated) will report directly to the Sr. Account Manager and will be responsible for managing and executing successful integrated events for clients. This position includes developing event concepts and themes, coordinating logistics and vendors, creating event timelines, and handing all aspects of the event planning and execution process. In addition, this role also includes managing budgets, negotiating contracts, and creating detailed event proposals for clients.

RESPONSIBILITIES

• Develop and execute event concepts and themes that align with clients’ goals and objectives.
• Coordinate logistics and vendors, including event venues, production fabricators, entertainment, transportation, and asset rentals.
• Create and manage event timelines to ensure that all aspects of the event are executed on time and on budget.
• Manage client relationships, including communicating with clients throughout the event planning process and addressing any issues or concerns that may arise.
• Measure the success of events through post-event evaluations, surveys and feedback.
• Understand and perpetuate client annual plans and actively add strategic value beyond the initial request or assignment.
• Review all creative/production material at every stage to ensure adherence to brand guidelines.
• Direct responsibility for client financials including budget control reports, monthly reconciliations, estimates, purchase orders and invoices.
• Coordinate and deliver contact reports, weekly status reports, and critical paths on a timely basis.
• Work with your manager to deliver forecasted quarter and fiscal financial targets and identify areas of growth.
• Stay up to date with industry trends and best practices in event marketing an understand the local market.
• Manage a team of Field Managers, Coordinators and Brand Ambassadors, ensuring they are meeting the needs of clients and achieving desired results.

QUALIFICATIONS

• A minimum of 3 years of experience in integrated marketing, event planning and account management is required.
• Access to a vehicle with a G2 or G class license is required.
• Strong project management skills, including the ability to manage multiple projects simultaneously.
• Strong leadership and communication skills.
• Ability to think creatively and strategically.
• Ability to work in a fast-paced environment.
• Strong understanding of event marketing trends and best practices.
• Confident sharing points of view, providing feedback and insights, handling difficult situations and asking for advice or council.
• Exceptional financial and budget management skills.
• Bachelor’s degree in marketing, event management, or related field is preferred.

Mosaic North America is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age or disability.

Mosaic North America

Do you want to get a foot in the door at an online Advertising and Media company that has seen tremendous growth? Do you want to work in the world of online video; one of the fastest-growing advertising formats in the world? Then Playwire is the place for you…

Playwire is a full-service digital innovation partner that leverages online advertising and proprietary technologies to build publishing brands in the gaming and entertainment verticals.

Playwire is always looking for amazing Account Managers to join our Partner Success team. The Partner Success team is on the front lines dealing directly with our partners. The ideal candidate is a growth-minded, detail-oriented and analytical persuader this who onboards and manages new partner accounts brought in by our Business Development team. The Account Manager constantly reviews data to ensure that our publisher accounts are yielding the best results with our inventory. In addition, this role is responsible for all aspects of partner onboarding, account creation, and building relationships. This person has an innate ability to manage expectations of clients and deliver clear, concise messages at all levels of a business hierarchy.

Essential Functions:

• Assist strategic partners with questions and concerns regarding their accounts with speed and proficiency
• Manage priority of key accounts while handling other requests in a timely manner
• Keep a regular cadence of effective communication with all partners to ensure Playwire is always top of mind
• Respond to, and resolve, all types of inquiries that comes from partners with minimal to no assistance
• Handle executive-level client interactions, including quarterly business reviews, and strategizing bigger picture ideas
• Stay current on all new products & process management releases relevant to partner onboarding and maintenance.
• Staying informed of industry news and changes to digital advertising standards and practices.
• Collaborate with Creative and Ad Ops teams in the creation, approval & delivery process of custom executions
• Manage timely communication between Partner Support and Global Sales team so they are aware of, and selling against, new partner relationships where applicable
• Conduct outreach for more inventory from partner network when demand is high and extra supply is needed
• Proactively optimize by looking for growth opportunities with our partners. The key is to be the proactive consultant and expert with our partners instead of reactive when there is a problem
• Have an intimate knowledge and understanding of the inner-workings and systems of Playwire, as well as your partners. You should have the answers or know where to find them and be able to communicate as such to the partner
• Perform other duties as assigned by management with autonomy

Qualifications:

• Bachelor’s degree or equivalent, including but not limited to digital advertising industry experience
• Strong experience with websites, digital advertising, and using an ad server such as Google Ad Manager
• Experience working in Analytics tools and platforms such as Google Analytics, Tableau, MOAT
• Working knowledge of Google suite; strong knowledge of Excel
• Familiarity with CRMs such as Hubspot
• Acute attention to detail
• Strong organizational, problem-solving skills
• Ability to prioritize tasks and manage multiple workflows at once
• Excellent customer service skills
• Ability to understand and follow written and verbal instructions

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Playwire

The Account Director, B2B’s primary role is to lead and manage multiple client’s business from planning to execution. The Account Director, B2B will manage the day-to-day internal team and client relationships, oversee the creative development, production planning and financials of all large-scale events and B2B projects. The Account Director, B2B services North American wide clients, while fostering a climate of respect and collaboration internally and externally. A passion for producing large scale events, driving business and leading the team, the Account Director, B2B is hands-on, laser focused on results and can produce flawlessly.

The Account Director, B2B is responsible for the day to day running of key accounts in Canada and United States in all aspects including financial processes and profitability while proactively managing and developing team members. While retention and growth of accounts is a key responsibility, the expectation is that the Account Director, B2B is onsite executing large scale events and oversees the production of client events, conferences, tradeshows and employee reward programs. The Account Director, B2B generates new business within current clients both organically and net-new, as well as participates in external NBD pitches. The Account Director, B2B supports as a centre of excellence across all client service teams and consults on a project-to-project basis for conferences and partner events across the North America Mosaic clientele.

This individual has a passion for producing award-winning experiences for top tier clients, never settles for mediocracy and has an extensive production background. The Account Director understands the attention to detail required to be successful and has years experience developing run sheets, reviewing BEOs, advancing AV elements, calling shows and stage management. The Account Director, B2B is able to lead a team, provide excellent client service and takes pride and ownership of delivering for their clients.

Key Responsibilities:

Client Relationship

• Owns the client relationship on assigned and consulted brands. Effectively sells the creative and production of experiences.
• Proactively manages relationship with clients and seeks opportunities to strengthen/build new relationship as needed.
• Agency Champion: Seeks opportunities to showcase agency work among current and prospective clients
• New Business: Seeks opportunities to grow business within current accounts and into new accounts
• North American responsibilities: activates client experiences across North America, whether a Canadian client executing in US, European client executing in US, or US client executing in US or Canada, the Account Director, B2B builds experiences in venues across North America.
• Leader Role: Be and be seen as point person for senior client per contacting and the subject matter expert in B2B events at Mosaic North America
• Presentations: Expert presentation skills – professional Zoom and Teams presence
• Onsite Execution: Is able to show call, stage manage and support Audio Visual vendors onsite
• Adaptable: Demonstrates ability to adapt to various client corporate cultures, both at Mosaic and at the client level.
• Problem solving: Solves client issues, independently moderates conflicts with significant complexity and political sensitivity; leads internal team to resolve conflicts and finds solutions

Knowledge

• Experience in leading integrated teams with a lens on large scale events, conferences and stage production
• Approaches brand from holistic marketing perspective. Integrates emerging technologies and creative into client recommendations.
• Comprehensive understanding of client needs and production
• Completes site visits with clients and stays in the know on current trends
• Thorough understanding of industry business trends, especially in large scale production trends, technology trends, and corporate. Alert to changes in clients’ marketplace. Has broad knowledge of what’s going on in the marketplace to offer solutions to clients
• Cultivates relationships with appropriate thought leaders to help maintain solid knowledge of client’s business
• Expert in multi channels and multi audiences – enough knowledge to be able to act agnostically when making decisions on behalf of the client.

Agency Operations

• Finances: Understands agency revenue and profitability model. Ensures work is completed within budget by project. Owns the revenue and forecast for the brand. Determines and negotiates budget needs; provides input to fee development. Vigilantly seeks to optimize agency services and internal resources
• Trouble shoot: Keeps management informed of account status, problems, plans, and meetings and gets senior management involved as needed.
• Team Leadership: Provide assistance related to agency/team/management policies and practices
• Best practices: Advances best practices in agency process
• Develops staff, mentors team

Tactics and Execution

• Communicates strategy and tactical plan effectively. Ultimately responsible for flawless execution.
• Direction: Provides clear strategic direction to agency team. Evaluates creative product against strategic direction and provides constructive feedback.
• Onsite execution: With little direction is able to support from a production standpoint, support with ticketing, registration, talent and entertainment to Audio Visual and stage management
• Holistic Perspective: Approaches brand from holistic marketing perspective, looks at all media and forms of digital marketing, communications and advertising to develop outcomes that meet client objectives.

Key Attributes:

• Likely 6 – 8 years agency and client service experience, from a tier-1 agency area focusing on integrated advertising with digital nativity a strong asset.
• Strong background in production – can effectively read a BEO to an AV order and understand what the set up from vendors will be
• Experience in ticketing and managing registration platforms
• Track record of success marked by promotion and growing client business and revenues, with a core focus on organic growth. Must be able to identify and manufacture growth and understand the difference between the two.
• Passion for the work and able to inspire creatives, their teams and clients.
• A strong record of coaching and mentorship, and the ability to identify and grow high potentials while nurturing loyalists.
• Ability to thrive in a fast-paced environment managing a large volume of work with fair but demanding clients.
• Ability to travel across North America for site visits, client meeting, vendor meetings and onsite execution
• An understanding of B2B events
• An understanding of Experiential marketing and its role
• Excellent written, verbal, and presentation skills
• Someone with patience and maturity who can help build the plane while it’s flying. Must be ok with constant change, with a vision to manufacturing stability.
• Confidence without ego.

Mosaic North America

We have a new opportunity for an Account Manager (French Speaking) to join our Sales Trading team. This role will be based in our Toronto office! This is a permanent position.

CMC Markets is a global leader in CFD trading and share investing. Our vision is to provide the ultimate online trading experience so everyone can achieve their financial potential. Since our launch in London in 1989, we’ve expanded globally with offices across Europe and Asia Pacific. Over 1.2 million clients make 67 million trades with us every year, and we’re still growing.

Role & Responsibilities

The role of the Account Manager is to provide a continuous daily mix of exceptional business development, relationship management to the most valuable clients of CMC as well as converting and closing inbound sales enquiries. By achieving this high level of service the desired aim is to maximise Premium Client retention, along with growing and improving CMC’s business through a mix of client referrals and networking. CMC Markets Premium Client Management team boasts the lead position for premier services of its type in the Canadian CFD retail derivatives industry.

Business Development

• Develop and initiate the business development strategy to grow the HNW retail trading volumes for the Canada office.
• Drive the growth of and own the Premium Client proposition in Canada.
• Proactively enhancing business through client referrals, networking, workshops/seminars and industry contacts.
• Provide seminars and attend sales events for premium clients/prospects as required. This might include creating appropriate material in conjunction with education and marketing.
• Work with the rest of the Sales team (Education and New Business) to input and help drive the acquisition, retention and increased trading activity for all clients.

Account Management

• Respond to Premium Client queries professionally and efficiently, both calls and emails.
• Provide pro-active end to end, high quality relationship management for our premium value clients to ensure a positive, tailored trading experience thereby optimising revenue growth for the business.
• Constantly improving and innovating to create real points of differentiation in our markets.
• Identifying and realising opportunities to educate our premium value clients on our products and range of services.
• Applying individual insight to proactively identify ways to improve our service proposition to premium value clients.
• Take ownership for owning and driving an excellent client experience for our premium value clients through all touch points in the client lifecycle. This includes on boarding, client retention, query management and education.
• Execute retention plans to maximise retention of the premium clients for the business.
• Keep abreast of global and economic news to provide execution trading support to premium value clients.
• Assist team members in analysing and understanding CMC Markets’ USPs and those of our competitors to optimise the Company’s position in the marketplace.
• Ensure all interactions and communication with all other CMC functions such as Sales Trading, Trading, Business Operations etc. are of the highest standard to ensure a high-quality customer experience.
• Willingness and commitment to entertain clients both in one to one and hospitality events, this can include ‘out of hours’ commitment on evenings and weekends, as part of your relationships management and business development expectations.

Sales

• Adhere to and achieve consistent monthly KPI targets (such as conversion rate, outbound call numbers etc…)
• Identify sales opportunities where possible – contacting leads via outbound calling/email/seminars
• Provide excellent and high calibre client service to ensure a positive client experience
• Proactively identify and cross sell additional products and services to existing clients
• Proactively identify opportunities to improve the client experience
• Proactively respond to and manage inbound client queries professionally and efficiently
• Act as a brand ambassador in all client interactions
• Take ownership for ensuring accurate client information is recorded in relevant internal systems (e.g. CRM) in a timely manner.
• Effectively deal with client queries – focussing on getting it right first time

Key skills & Experience

• Minimum 3-5 years’ sales experience
• Ability to speak and write in French & English fluently is required.
• Proven track record of business development in B2C and B2B relationships
• Able to work in a high pressurised and target driven environment
• Strong analytical and problem solving skills
• Highly numerate and strong attention to detail
• Good written and verbal ability of complex financial concepts
• Excellent communication skills are highly essential
• Excellent computer literacy
• Energetic and highly motivated with a strong desire and drive to succeed and work at a consistently high standard
• Very well organised with good time management skills, able to take proactive action when necessary
• Sound knowledge of platform and phone dealing processes
• Ability to verbally communicate client orders to sales traders and dealers

Benefits

• Competitive salary + Commission.
• Flexible working: 3 days in the office, 2 days at home.
• Charity give-back days.
• 1 extra annual day of leave for your birthday.
• CMC Benefits hub, Social Club, LinkedIn Learning, Novated Leasing + more.
• Generous L&D program so you can continue to build new skills to grow your professional career.
• Receive an extra day of annual leave after each year of service (max 25 days of annual leave after 5 years of service).

We value diversity, so we value unique experiences and backgrounds. Even if you only meet some of the requirements, we’d still like to hear from you.

CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

CMC Markets APAC & Canada

ABOUT ANTHEM ENTERTAINMENT AND ANTHEM RECORDS:

Anthem Entertainment is comprised of a music publishing division, recorded music label, production music division, and a global film and television services and data division. We support artists, create content, and provide entertainment services around the world. The recorded music label, Anthem Records, is a diverse and iconic record label representing some of the world’s biggest hitmakers. Home to an award-winning roster of critically acclaimed and commercially successful artists including Rock and Roll Hall of Fame inductees Rush; legendary and nine-time Grammy Award winning singer, songwriter, and guitarist José Feliciano; country superstar Gord Bamford; alt-rock group Stuck On Planet Earth, and more.

ABOUT THE ROLE:

The Director, Marketing oversees all aspects of marketing strategy and execution for Anthem Entertainment, working directly with our internal stakeholders, artists, managers, and partners to develop campaigns for audience growth and consumption. This person will work with Publishing, Sync and Production teams to create opportunities that converge all areas of the company to promote our artists and music. In this role you will develop short- and long-term brand partnership strategies to earn our roster additional revenue and marketing streams. This position covers frontline products and catalog marketing.

KEY RESPONSIBILITIES:

Work collaboratively with internal and external stakeholders to support the build of artist brand identity and brand guidelines

• Develop and executive release strategy for each artist’s project including timelines, content, streaming strategy, and advertising strategy to grow audience and consumption; consult with Promotion and Publicity on rollout plans to maximize opportunities and exposure
• Quarterback the execution of artist assets including bios, photo shoots, video shoots, lyric videos, website, DSP, and social media account set up and updates; work with various internal and external stakeholders to ensure assets are in line with artist brand guidelines
• Project manage the creation of all marketing materials including album graphics, single graphics, logos, social graphics, artist website re-skins, radio, print, on-line and OOH advertising creative, and other similar creative for artists as assigned
• Plan and execute single and album marketing plans including reporting and analytics on ROI, providing recommendations for optimization based on data
• Create content and digital assets that compliment and elevate the overall marketing strategy for each artist on paid and non-paid social channels, including Facebook, Instagram, Twitter, Snapchat, YouTube, and Pinterest
• Develop and maintain relationships with the media, partners, DSPs, and other industry professionals
• Present long lead label priorities to DSPs on a quarterly basis as well as regularly liaison on daily activities and priority releases and timelines
• Create, negotiate, and execute all paid advertising (print, radio, OOH, digital, etc.)
• Manage promotion and publicity vendors
• Create marketing budgets and track spends across multiple projects
• Oversee the marketing intern and social media team(s)
• Continue to develop, pitch, and execute artist and corporate sponsorships
• Tour marketing and merch opportunities for our developing and catalogue artists
• Work with management, promoters, and agents to promote our artists and music while they are on the road.
• Working with outside consultant agency on grant marketing plans to ensure we maximize all available opportunities for our label roster
• Help with marketing on José Feliciano and catalogue artists
• International marketing for our label clients
• Must have strong experience and knowledge with Canadian or International catalog.
• Ad-hoc projects and tasks as required

QUALIFICATIONS, EXPERIENCE AND SKILLS:

• University degree, college diploma, or relevant related experience
• 3-5 years of previous experience at a label or distributor and good knowledge of the entertainment industry preferred
• Adept at working in a fast paced, ever-changing environment, with the ability to be nimble and perform multiple tasks simultaneously in a timely manner
• Working knowledge of radio and media landscape
• Good understanding of the various social platforms, their various features and how to grow audience and engagement across each platform
• An understanding of how the different DSPs work, what each of their needs are and how best to maximize support an asset
• A self-starter who works well both independently and collaboratively as part of a team
• Relationships with music and entertainment managers, agents, and media is an asset
• Outstanding communication skills (both written and verbal)
• Excellent working knowledge of Microsoft Office suite (Outlook, Excel, Word, etc.)
• Good systems knowledge
• Ability to adapt and change as needed

** At Anthem Entertainment, we recognize that our people are our strength, and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on maintaining a diverse and inclusive workplace. We do not discriminate on the basis of any protected attribute and encourage all qualified candidates to apply, regardless of race, religion, creed, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

Interested candidates should send their resume to careers@anthementertainment.com

Check out all of Anthem’s open positions by visiting www.anthementertainment.com

Anthem Entertainment Group

We’re looking for an experienced, innovative marketer to join our team. 

Reporting to the Head of Marketing, the Senior Manager of Sports Marketing, Brand and Content, drives the development and leads the execution of all sports-led marketing for the Ottawa REDBLACKS and Ottawa 67’s. This role will develop and implement strategic marketing plans that support organizational objectives in the categories of revenue, brand affinity, retention, and lead generation for the REDBLACKS and Ottawa 67’s. 

What you’ll do: 

• Develop and execute go-to-market plans for the Ottawa REDBLACKS and Ottawa 67’s;
• Work to improve and increase brand affinity and demand for each team;
• Align marketing strategies with sales goals and objectives, product development, and customer service for each team;
• Build messaging that will resonate with fans and get them excited to engage with products and offerings for each team;
• Oversee development, execution and measurement of social media content for each team;
• Oversee the development of a targeted micro and macro influencer strategy for each team;
• Oversee the development and execution of theme games for each team;
• Optimize brand relevance and oversee the development of branding assuring consistency and cohesiveness for each team;
• Act as a marketing liaison with media partners and key stakeholders, league personnel (CFL and OHL), and alumni association (CFLOAA);
• Work with the business intelligence team to deliver ongoing campaign performance updates and associated impact to inform the health of the business for each team;
• Hire, train, motivate and evaluate the sports marketing team.  

What’s needed: 

• 5+ years marketing, advertising, sports marketing, and product experience; 
• Completion of post-secondary education in marketing, communications or related field;
• 5+ years of experience leading, managing, mentoring, and engaging a team;
• Thorough knowledge of current social media trends, benchmarks, and best practices;
• Experience building and executing marketing campaign strategies;
• Strong analytics skillset to drive data-based decision making through the organization;
• Must be able to work irregular hours including nights, weekends and holidays;
• Strong communication, problem-solving, and project management skills;
• Experience building budgets and managing expenses; 
• Previous experience working within a sports team or league is an asset;
• Bilingualism in English & French is an asset. 

What’s in it for you: 

Aside from the ability to make a meaningful and powerful impact on the entertainment industry in Ottawa, working at TD Place will provide you with a competitive health benefits plan, dynamic team environment and the ability to continuously learn and grow. 

Located at Lansdowne Park, the Ottawa Sports and Entertainment Group (OSEG) is the largest sports and entertainment company in the Capital. We are home to the Ottawa REDBLACKS, Ottawa 67’s and live events at TD Place. OSEG and its related Foundation were founded on the vision of its partners – a vision to create year-round world-class guest experiences and give back to the Ottawa community. 

TD Place is an advocate for equity, diversity, and inclusion and invites and encourages all candidates to apply for this role, including women, Indigenous peoples, members of racialized communities, persons with disabilities and persons of minority sexual orientations and gender identities. Additionally, we are happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation in order to participate in the hiring process, please contact us to make your needs known in advance. 

Please note this role will require interacting with the public, including in crowded spaces. TD Place, as one of Canada’s Safest Employers, is committed to providing a safe and enjoyable experience for all employees and guests. 

We acknowledge the time and effort that is required to apply and thank all applicants for their interest. Depending on volume, we may only be able to respond to those who demonstrate within their application that they meet the requirements of the role. 

Please visit: https://www.tdplace.ca/careers/ for more information.

Ottawa Sports and Entertainment Group (OSEG)